Job Description

Job Summary

Lead daily restaurant operations to deliver excellent guest service, manage and develop a team, maintain high standards of cleanliness and safety, and support initiatives to drive sales growth.

Responsibilities

Oversee daily restaurant operations to ensure prompt, friendly service and a positive guest experience
Manage and train waiters and bartenders to achieve high performance and service standards
Resolve customer complaints promptly and professionally to maintain customer satisfaction
Maintain cleanliness, organization, and proper setup of the restaurant environment at all times
Manage inventory levels and order supplies to ensure uninterrupted restaurant operations
Assist management in implementing new initiatives and strategies to increase sales and improve operations

Required competencies and certifications

Demonstrated leadership and communication skills to motivate and manage a restaurant team effectively
Ability to perform under pressure with strong time-management skills in a fast-paced environment
Proficiency in multitasking and prioritizing tasks with strong attention to detail
Knowledge of food safety and hygiene standards to maintain a clean and safe restaurant environment
Minimum 1 year experience in a supervisory role within a busy restaurant setting