Mission & Impact
The SVP is part of an highimpact, SWATstyle transformation unit focused on resolving UOB's most complex crossfunctional challenges. The team conducts deep diagnostic reviews across Business and Support Units, identifies root causes, and designs integrated, futureready services leveraging the bank's enterprise platforms like AI/ML, data and analytics, workflow automation, integration/Microservices, blockchain and tokenisation capabilities, and new services built to close capability gaps.
This role accelerates UOB's evolution into a networkplatform organisation where products, channels, partners, data, and technology converge to deliver intelligent, interoperable, and scalable services that unlock new business value and ecosystem growth.
Key Responsibilities
Drive Platform and Network Services Growth
- Develop platform and ondemand service use cases with business units.
- Manage strategic partner onboarding and ensure platform performance, reliability, and scalability.
- Expand the bank's ecosystem connectivity and networkservice capabilities.
Be part of a SWATStyle Convergence Delivery Model
- Be part of a rapidresponse transformation unit deployed into priority problem areas.
- Define engagement models, triage mechanisms, and operating cadence.
- Lead structured diagnostic cycles rootcause analysis, process mining, systems mapping, stakeholder interviews, and datadriven assessments.
- Deliver endtoend remediation from assessment to prototype and rollout within compressed timelines.
Build Reusable Enterprise Blueprints & Accelerators
- Convert recurring problem patterns into enterprise templates reference architectures, process models, integration patterns, API/automation standards.
- Partner with technology and domain teams to industrialise reusable modules aligned with governance, compliance, and audit requirements.
- Establish an organisational knowledge repository to accelerate scaling across markets.
Orchestrate MultiDomain Innovation Group Capabilities
- Integrate capabilities across AI, Data, Blockchain, Automation, and Developer Platforms to deliver converged solutions.
- Establish cohesive design principles to eliminate fragmentation across squads.
- Ensure solutions adhere to enterprise governance and risk frameworks.
Build and Operationalise Strategic Partnerships
- Develop and deepen partnerships with fintechs and service providers.
- Implement structured onboarding: sandbox access, certification, data-sharing agreements, security assessments, and commercial alignment.
- Create partner roadmaps that expand the bank's network capabilities.
Incubate and Productionize Emerging Technologies
- Run experimentation cycles across Data, AI, and Blockchain mature successful prototypes into enterprise-grade services.
- Ensure clear documentation, governance, SLAs, and adoption pathways for new capabilities.
Foster a Culture of Rapid Innovation & Modern Engineering
- Champion experimentation, systems thinking, and solution-driven engineering.
- Coach teams in problem exploration, prototyping, storyboarding, and iterative delivery.
- Partner with Innovation Academy and HR to uplift skills in design thinking, AI literacy, agile delivery, and modern engineering.
Shape Future-State Processes and Value Models
- Define crossdomain process flows, integration needs, API/data standards, and interoperability requirements.
- Develop value hypotheses tied to revenue, cost, risk, and experience outcomes, supported by baseline metrics.
Produce HighQuality Enterprise Artefacts
- Translate workshop outputs into clear BRDs, process maps, user stories, business cases, and value scorecards.
- Ensure artefacts are enterprisecompliant, versioncontrolled, and ready for delivery handover.
Align Stakeholders and Drive Enterprise Execution
- Lead alignment forums across business, technology, risk, data, and governance partners.
- Define ownership models, RACIs, guardrails, funding needs, and delivery sequencing.
- Maintain momentum through structured governance, progress tracking, and transparent communication.
QualificationsCore Experience
- 15+ years leadership in technology, digital services, enterprise platforms, and largescale transformation.
- 5+ years leading highperforming, crossfunctional engineering/transformation teams in complex enterprise environments.
- Proven success driving enterprisewide transformation involving multiple business units, regulators, and ecosystem partners.
Technical & Domain Expertise
- Strong grasp of APIs, microservices, integration architecture, and eventdriven design able to architect secure, scalable, interoperable service layers.
- Working knowledge of AI, data, blockchain, interoperability frameworks, and regulatory considerations.
- Handson proficiency in Python, Java, Go, or Node.js for prototyping and technology evaluation.
Leadership & Behavioural Competencies
- Strategic thinker with the ability to translate objectives into actionable roadmaps.
- Clear storyteller and communicator across executive, regulatory, and technical audiences.
- Influences without authority, resolves conflict, and drives alignment.
- Talent builder with a coaching and mentorship mindset.
- Thrives in ambiguity creates structure and clarity at speed.
Personal Attributes
- Systems thinker with strong analytical acumen.
- High integrity, disciplined execution, and a bias for action.
- Curious, adaptive, and committed to continuous learning.
