Degree/ Diploma in Computer Science/IT, Engineering or equivalent.
Must have minimum 6-8 years of experience in UX Research
Must have experience in user research principles, methodologies and deliverables including Design blueprints, journey maps, and process flows
Must have at least 3-4 years of experience in designing quantitative research, data leveraging from CSAT, Surveys, and Analytics to triangulate findings
Ability to apply user insights using analytics reports to map to UX research and story telling
Must have Experience in Google Analytics or equivalent
Must have Experience in SQL, Excel and reporting tools such as Tableau, Power BI
Experience in design and prototyping tools - Figma, Adobe Creative Suite
Experience collaborating with Product, Tech Teams and Business partners
Strong understanding of Product Design process and emerging technologies
Good to have experience working in Agile environment
Excellent Written and Verbal Communication Skills.
