Senior User Experience Designer

Senior User Experience Design - FS - Singapore

We are partnering with a leading financial services organisation undergoing an exciting digital transformation journey. They are looking for a strong and visionary design professional to elevate the overall digital experience across customer and advisor touchpoints.

Responsibilities

• User Research & Experience Strategy: Plan and execute user research, translate findings into actionable insights, and proactively identify customer and business problems to shape product direction in collaboration with product and engineering teams.
• End-to-End Experience Design: Design high-fidelity, intuitive and engaging experiences across multiple interfaces, including mobile, desktop, conversational, voice and agentic platforms.
• Prototyping, Testing & Continuous Improvement: Develop prototypes, conduct usability testing and iterate based on user feedback. Monitor post-launch performance, evaluate design effectiveness and drive continuous enhancements to the overall user experience.
• Design Innovation & Governance: Leverage Generative AI and agentic AI in research, concept development, design and prototyping to improve efficiency and creativity. .

Qualifications

• 8+ years of experience in UX, UI or product design, supported by a strong portfolio.
• Strong expertise in user research, interaction design, prototyping and usability testing.
• Experience applying GenAI or emerging technologies in design workflows.
• Strong communication and stakeholder management skills, with the ability to influence cross-functional teams.

If you are interested in the role, please apply with your updated resume to [Confidential Information] for a confidential discussion. If the role does not match your profile, feel free to refer the role to your professional peers or friends