Senior Travel Advisor

Key Responsibilities

• Own the full client journey: from first enquiry through to bespoke itinerary design and on-trip support.
• Build genuine relationships with HNWI and affluent clients who trust you with their most precious commodity — their time.
• Craft detailed, creative, day-by-day itineraries that anticipate preferences clients haven't yet articulated.
• Collaborate openly with the team — sharing leads, insights, and market intelligence
• Stay fluent across luxury hotels, experiences, gourmet, wine, and lifestyle trends to advise with genuine authority.

What We Look For

• Meticulous: you notice the small things because the devil's in the details for HNW clients.
• Independent, self-motivated team player who owns and is accountable for your work and is generous enough to make the whole team better.
• Curious and adaptable: you ask the right questions, learn fast, and pivot when plans change.
• 5–10 years in luxury travel, premium hospitality, VIP concierge, or equivalent client-facing advisory work.
• Proven track record serving HNWI or affluent clientele — references may be requested.
• Effectively bilingual in English and Mandarin — spoken and written, with the sophistication to match affluent client expectations, particularly when supporting Mandarin-speaking clients
• Deep product knowledge across luxury hotels, destinations, and lifestyle categories (wine, gourmet, wellness, culture).
• Comfortable working multi-timezone, including occasional evenings and weekends during active trips.