Senior Technical Executive (Facility Management)

Job Highlights:

• Up to $5,500

• 2 Years Contract (Extendable)

• Performance Bonus & Variable Bonus

• North East

• 5 Days (Office Hours)

We are seeking a detail-oriented Technical Executive to support facilities management operations, focusing on billing, administration, and customer coordination. This role offers the opportunity to work in a dynamic environment while ensuring accurate billing processes and high service standards.

Key Responsibilities

Billing Management

• Manage end-to-end billing processes, ensuring accurate and timely invoicing.

• Liaise with Finance to monitor receivables and support timely payment collection.

• Investigate and resolve billing discrepancies, and respond to customer enquiries.

Administrative Support

• Provide administrative support to the Facilities Management Centre (FMC), including coordination, documentation, and scheduling.

• Assist with general office management and administrative tasks as required.

Customer Interaction

• Act as the main point of contact for billing-related matters.

• Ensure prompt resolution of issues to maintain high levels of customer satisfaction.

Record Keeping & Reporting

• Maintain accurate records of billing transactions and related documentation.

• Prepare and submit regular reports on billing activities and performance.

Compliance & Process Improvement

• Ensure billing activities comply with internal policies and regulatory requirements.

• Identify process gaps and recommend improvements to enhance efficiency and accuracy.

Requirements

• Diploma or Degree in Business, Built Environment, Finance, or a related discipline.

• 1-3 years of experience in administrative or billing roles, preferably within facilities management or related industries.

• Proficient in Microsoft Office applications experience with SAP or similar billing systems is an advantage.

• Strong organisational, communication, and time management skills.

• Detail-oriented with the ability to manage multiple tasks and meet deadlines in a fast-paced environment.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

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Kuan Mei Yang

Registration Number: R24124509

EA License No: 06C2859 (MCI Career Services Pte Ltd)