Scope
The primary task of the Senior Technical Engineer is to render product and application-relatedtechnical assistance and support to internal and external customers. You will be working closely with the front-line team and will be involved in the development, implementation, organization, maintenance, and updating of all technical-related matters. The Senior Technical Engineer is expected to be a team player and is responsible to ensure the effectiveness of the Technical team.
Responsibilities (including,but not restricted to)
- Plan, execute, manage and continue to improve the Technical & QA/QC functions.
- Comply, execute, maintain & update QA/QC processes.
- Ensure that QA/QC team meets external and internal audit requirements.
- Support in the development, implementation, organization, and update of technical-related materials.
- Identify, analyze, investigate, propose, and resolve technical and quality issues.
- Conduct root cause analysis, control, and review measures.
- Set clear objectives, evaluate progress, and instill a high-performance culture with a focus on teamwork, service excellence, and ownership for resolving customer issues.
- Develop technical training content and provide training for internal & external customers.
- Ensure high-quality, up-to-date documentation process
- Conduct scheduled audits or surveillance check on existing suppliers.
- Conduct audits to approve and qualify new suppliers for existing and new product range
- Quality assurance on supplier compliance to product requirements and QA/QC standards.
- Obtain new and maintain product certifications aligned with the company's target markets requirements and business development strategy
- Communicate and coordinate with all product testing and certification parties.
- Continuously learn and improve internal QA/QC capability and competencies.
- Continuously learn about market and competitor product development and performance requirements providing input and tactical direction to the business on technical support and services.
- Ability to translate technical information into marketing lingo, challenging the norm.
Requirements
- Minimum 5 years experiences in engineering
- Degree in relevant engineering faculty, preferably mechanical engineering
- Demonstrates strong critical thinking when managing issues by proactively identifying risks and implementing actions to prevent or correct the issues
- Strong market research skills, highly analytical, highly detailed, and an academic
- Committed, hard-working, and able to rough it out
- Self-motivated, proactive, and highly independent
- Strong written and oral communication skills
- Excellent collaboration and interpersonal skills to work with stakeholders at the global level
Other Information:
- Location: Woodlands Close (Singapore - Near Admiralty MRT)
- 5 days of Work (Monday - Friday 9 am to 6 pm)
- Salary Range: SGD4,000 to SGD5,000
