Senior Team Lead, Warehouse Operations

Industry: Logistics

Conducive Working Environment

Permanent role

Responsibilities:

• Lead and manage a team warehouse and office staff to ensure smooth and efficient daily operations.
• Oversee operational execution to ensure service levels, lead times, and customer KPIs are consistently achieved.
• Act as the key customer interface, handling operational queries, resolving issues promptly, and maintaining strong customer relationships with a proactive and solution-oriented mindset.
• Ensure compliance with Customs regulations and bonded/controlled goods requirements.
• Maintain accurate inventory control and accountability, including cycle counts and annual stock takes.
• Plan and optimize manpower deployment to meet operational demands and productivity targets.
• Monitor team discipline, attendance, and performance, including tracking of lateness and medical leave.
• Manage purchase requisitions, documentation, and operational records in a timely and accurate manner.
• Drive resolution of QEHS and operational non-compliances, ensuring corrective and preventive actions are implemented.
• Partner closely with HR on manpower matters, employee relations, and workforce planning.
• Identify and implement process improvements to enhance productivity, efficiency, and service quality.

Requirements:

• Diploma/Degree in Logistics, Supply Chain, Business, or related discipline.
• Minimum 3-5 years of logistics/warehouse operations experience, with proven experience managing a team of at least 12-15 headcount.
• Proficient in SAP (WM/MM or equivalent systems) for inventory and operational transactions.
• Strong customer-facing skills - confident, responsive, and able to manage stakeholders effectively
• Good understanding of warehouse operations, inventory control, and compliance requirements.
• Proven ability to manage a small team and drive performance outcomes.
• Able to work in a fast-paced, dynamic environment with strong problem-solving skills.
• Willingness to support shift-based / 24/7 operations when required.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [Confidential Information]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 69509747

EA License Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz