Senior Storage Engineer

Key Responsibilities

Storage Administration & Optimization

• Design, configure, implement, and support enterprise SAN/NAS solutions across multi-vendor platforms (Hitachi VSP series, HPE XP8/XP7/Primera, Dell EMC Isilon, NetApp, Pure Storage, VMAX, VPLEX, VNX).
• Perform advanced troubleshooting, root cause analysis, and resolution of complex storage issues in production and DR environments.
• Lead firmware/microcode upgrades, tech refresh projects, and large-scale storage migrations with minimal downtime.
• Implement and manage replication, snapshots, and business continuity solutions for high-availability environments.
• Conduct performance tuning, capacity planning, and proactive monitoring using enterprise storage management tools.

SAN Fabric & Connectivity

• Architect, configure, and administer Brocade SAN fabrics, including advanced zoning, fabric merging, and troubleshooting.
• Ensure optimal SAN connectivity and fabric health across data centers in multi-site environments.

Incident, Problem & Change Management

• Lead resolution of high-severity incidents (Sev 1/Sev 2) and coordinate with vendors for escalations.
• Conduct detailed post-incident reviews and implement preventive measures to avoid recurrence.
• Manage changes in line with ITIL processes, ensuring risk assessment, documentation, and rollback planning.

Compliance, Documentation & Governance

• Maintain accurate storage asset inventory, configuration baselines, and topology diagrams.
• Ensure adherence to FSI regulatory requirements, security policies, and audit compliance.
• Participate in and support internal/external audits, addressing findings with remediation plans.

Leadership, Mentoring & Collaboration

• Serve as SME for storage-related technologies, providing guidance to junior engineers.
• Collaborate with application, infrastructure, and operations teams to design and implement storage solutions aligned with business requirements.
• Drive automation and process improvements to enhance service efficiency and reduce operational overhead.

Requirements

Technical Skills

• Experience: 12+ years in enterprise storage administration, including SAN/NAS, replication, and disaster recovery.
• Platforms: Hitachi VSP series (VSP5500, VSP G1000, USP-V), HPE XP8/XP7/Primera, Dell EMC Isilon, NetApp, VMAX, VPLEX, Pure Storage.
• SAN Fabric: Brocade SAN switch administration up to Director-class, zoning (hard/soft/LSAN), firmware upgrades, and troubleshooting.
• OS & Virtualization: Good knowledge of Windows, Linux, VMware environments Unix OS administration Veritas Volume Manager.
• Other: Storage migration tools, replication technologies (HUR, TrueCopy, SRDF), backup solutions (NetBackup).

Soft Skills

• Strong analytical and troubleshooting skills for complex storage environments.
• Excellent communication and stakeholder management skills.
• Ability to lead projects and mentor technical teams.
• Proven track record of delivering high-quality solutions in regulated industries.

Other Requirements

• Willingness to work on-call or provide support during critical maintenance windows.
• Banking/FSI experience preferred.