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Key Responsibilities:
. Provide L2/L3 application support for Java-based applications used in banking operations.
. Troubleshoot and resolve application issues within agreed SLAs.
. Work closely with business users and technical teams to understand and resolve incidents.
. Perform basic SQL queries to investigate data-related issues.
. Document recurring issues and workarounds in the knowledge base.
. Support application deployment and change activities during scheduled releases.
. Escalate complex issues to senior engineers or development teams.
Requirements:
. Bachelor's degree in Computer Science, Information Technology, or related field.
. 5+ years of hands-on experience in Java/Micro Services J2EE application support or development.
. Good understanding of Java, Spring, REST APIs, and web services.
. Good knowledge of relational databases (e.g., Oracle, PostgreSQL).
. Experience with Linux/Unix commands and shell scripting.
. Strong analytical and problem-solving skills.
Kshama
Registration No. / Unique Entity Number: 199801439D
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Date Posted: 22/09/2025
Job ID: 126853741