Job Description

Key Responsibilities

Development and Delivery

Design and Build: Develop, test, and deploy robust automation solutions using a combination of RPA platforms (e.g., UiPath, Automation Anywhere, Blue Prism) and Microsoft Power Platform (Power Apps, Power Automate), based on business requirements.

Requirement Gathering: Collaborate with business users and stakeholders across divisions to gather, analyse, and document business process requirements suitable for automation and low-code solutions.

Process Mapping: Create detailed process maps and Solution Design Documents (SDD) to ensure alignment between business needs and the technical solution across RPA and low-code implementations.

Quality Assurance: Support system testing and User Acceptance Testing (UAT) to ensure automation solutions (bots, apps, and workflows) are accurate, reliable, and perform as expected.

Documentation: Maintain comprehensive and up-to-date technical documentation for all developed automation solutions, including bots, apps, and workflows.

Consultancy: Act as a subject matter expert, providing guidance on RPA and Power Platform capabilities, feasibility, best practices, and potential business impact of automation initiatives.

Citizen Development and Training

Engagement: Actively support MPA's Automation Citizen Development Programme by guiding staff in developing automations using both RPA tools and Microsoft Power Platform.

Training Assistance: Assist in the development of training materials, guides, and workshops to onboard and upskill citizen developers in low-code and automation tools.

Governance: Ensure that citizen-developed solutions (bots, apps, and workflows) adhere to the competency centre's governance, security, and quality standards, including Power Platform governance practices.