Job purpose
The Senior Social Worker will serve as the clinical and operational anchor for our senior care centres, providing support in governance and leadership in casework, clinical supervision, practice quality assurance, and cross-centre coordination. The role ensures consistent, high-quality social work practice, staff capability development, and alignment with organisational and regulatory standards across the cluster.
Key responsibilities
1. Cluster Clinical Leadership & Anchoring
- Act as a practice lead and anchor for the Cluster (Telok Blangah, West Coast and/or Jurong West), providing clinical direction and consultation to social workers across centres.
- He or she will be required to also take on some cases
- Support alignment of practice standards, intervention approaches, documentation quality, and ethical decision-making across the cluster.
- Serve as escalation point for high-risk, complex, and ethically challenging cases.
2. Clinical Supervision
- Provide regular, structured clinical supervision to social workers/social work associates, in line with professional standards and agency requirements.
- Guide supervisees in: - Case formulation and intervention planning- Risk assessment and management- Ethical practice and professional boundaries- Reflective practice and use of self
- Maintain supervision records and contribute to staff competency development and performance reviews where required.
3. Practice Quality
- Lead case discussions, case conferences, group work and multidisciplinary collaborations with internal and external stakeholders
4. Practice Governance & Quality Assurance
- Ensure compliance with agency policies, professional codes of ethics, and regulatory requirements.
- Review case documentation, risk assessments, and care plans for quality and consistency.
- Contribute to the development, refinement, and implementation of SOPs, workflows, and practice guidelines across the cluster.
5. Staff Development & Capability Building
- Mentor and coach junior and mid-level social workers.
- Identify training needs and contribute to practice-based learning initiatives, case reviews, and reflective practice sessions.
- Support onboarding and capability building of new staff within the cluster.
Qualifications and Skills Required
- Degree in Social Work recognised by the Singapore Association of Social Workers (SASW)
- RSW is a requirement
- Minimum 5 years of social work practice experience.
- Proven experience in providing clinical supervision to social workers
- Experience in complex casework, risk management, and multi-stakeholder collaboration.
- Strong clinical judgement and ethical reasoning.
- Ability to anchor, influence, and support practice across multiple centres.
- Confident administrative and organizational skills to streamline SOPs and champion projects
