Senior Service Sales Engineer - Up to $4,500 + Mobile Allowance + PB
- 5 days work week | Mon - Fri 8:30am - 6pm
- Location: AMK
Job Description
- Provide guidance, coaching, and leadership to the maintenance sales team, fostering a collaborative and motivated environment.
- Collaborate with senior management to develop and execute effective sales strategies, including identifying target markets, setting sales goals, and defining sales tactics.
- Build and maintain strong relationships with key clients, addressing their needs, identifying opportunities for upselling or cross-selling, and ensuring client satisfaction.
- Lead efforts to identify and pursue new business opportunities, expanding the company's client base and market presence in the maintenance sector.
- Manage the entire sales process, from lead generation and qualification to proposal development, negotiation, and contract signing.
- Track and analyze sales performance, pipeline progression, and key performance indicators (KPIs), providing regular reports to senior management.
- Collaborate with the sales team to create compelling and tailored proposals and presentations that effectively communicate the value of maintenance services.
- Stay updated with industry trends, market developments, and competitor activities to adjust sales strategies and stay competitive.
- Engage directly with clients to understand their needs, present solutions, and address inquiries, building trust and long-term relationships.
- Collaborate with internal departments, such as technical teams, operations, and marketing to ensure seamless project execution and customer satisfaction.
- Assist in the development and management of sales budgets, forecasting revenue projections, and managing expenses.
- Develop training programs to enhance the sales team's product knowledge, sales techniques, and customer relationship skills.
- Represent the company at industry events, conferences, and trade shows to promote services and establish new contacts.
- Conduct regular performance evaluations of sales team members, providing constructive feedback and identifying areas for improvement.
- Continuously evaluate and refine sales processes, strategies, and customer engagement approaches to drive efficiency and effectiveness.
- Any adhoc duties as assigned by HOD
Job Requirements
- Degree / Diploma in Mechanical Engineering
- Experience in ACMV or HVAC systems is advantage
- Possessed strong sales skills including prospecting, lead generation, negotiation, and closing deals. Effectively communicate the value proposition of maintenance contracts to meet client needs.
- Skilled in networking, rapport-building, and customer relationship management. Build and maintain strong relationships with clients, contractors, and other stakeholders is crucial.
- Excellent communication skills, both verbal and written, are necessary for interacting with clients, contractors, and other stakeholders.
- Ability to analyze complex maintenance issues, identify root causes, and develop effective solutions is crucial. Troubleshoot problems efficiently and make sound decisions under pressure.
- Diven by results and able to meet or exceed sales targets. Demonstrated ability to achieve sales quotas and grow revenue streams is highly valued.
