Senior Service Engineer

Supervise, lead, and manage the Service Team to ensure efficient and high-quality service.

Keep all the systems installed in Asia at the agreed level of efficiency.

To oversee routine maintenances and repair tasks in accordance to maintenance instructions/procedures.

Take responsibility to maintain all the tools, test equipment, test jigs required for Service team usage.

Meet the Service Level for both Preventive Maintenances and Corrective Maintenances Tasks.

Take control of local inventory and generate weekly report on usage/top up.

Participate in new machine installation, commissioning, buy off and reports.

Participate in data analysis on new and old failure on system.

Interface with customer and manage organization independently.

Interface with EDAI's Service Department for all technical matters including those concerns within EDA Asia.

Oversee the Service Team.

Liaise and communicate with customer to provide Service weekly report.

Publish weekly report and other related reports as per request.

Perform any job assigned from time to time by the Management.

Qualifications/ Skills

• Bachelor's Degree or Diploma in Engineering (Electrical, Mechanical, Electronics, or related field).

• Minimum 4-5 years of relevant service engineering experience in a semiconductor industry.

• Strong technical knowledge of relevant equipment, systems, and technologies.

• Experience working in a regional or multinational environment is an advantage.

• Proficient in MS Office applications (Word, Excel, PowerPoint, Outlook).

• Strong leadership, supervisory, and mentoring capabilities.

• Excellent problem-solving and analytical skills.

• Ability to work independently and manage multiple service assignments effectively.

• Willingness to travel as required.

• Strong organizational and multitasking abilities.

• Excellent communication and presentation skills.

• Ability to handle sensitive and confidential information with professionalism.