Our client is a Retail Industry. Due to their current expansion plan, they are looking for a Senior Sales Support Executive to join their team, in hopes of developing the current high performing team. They are located in the Central.
Key Responsibilities:
Sales Enquiry & Sample Management
- Manage the full cycle from sales enquiry to order delivery for key account customers.
- Prepare and share product assortment decks with key accounts promptly.
- Coordinate with suppliers to arrange and track product samples for customers.
- Follow up on customer product queries with suppliers or regional teams and provide timely feedback.
- Prepare sales quotations (Item Agreement), obtain management approval, and send to customers.
Order Processing & Price Management
- Review and verify all purchase order details, including delivery schedules, quantities, pricing, and shipping information.
- Maintain accurate item creation and price coding in the system for planners to process POs.
- Track delivery progress and ensure timely order entry.
- Maintain detailed records of all sales documentation and transactions.
Quality Control & Packaging Coordination
- Coordinate QC testing requirements for ordered products with suppliers, customers, and third-party testing partners.
- Work with marketing teams and suppliers to manage packaging graphics and ensure compliance with shipment requirements.
- Submit hi-resolution images and required documents to customers for website portal uploads.
Marketing Expenses & Documentation
- Track and maintain documentation for marketing expenses by customer.
- Process approvals and ensure timely submission of documents to customers.
- Ensure accurate upload of documents in SAP Docuware for finance processing and payment deductions.
Cross-Functional Coordination & Other Duties
- Act as liaison between sales, logistics, marketing, and finance teams to ensure smooth workflow.
- Communicate with clients regarding product availability, delivery timelines, and order updates.
- Handle customer complaints and defective product returns.
- Support marketing team with advertisement graphics and promotional materials.
Requirements:
- Bachelor's degree or Diploma in Business Administration or related field.
- 3-5 years of relevant experience in sales administration preferred motivated fresh graduates with relevant internships or skill sets are encouraged.
- Proficient in English and Chinese (verbal and written) to support communication with China counterparts.
- Strong attention to detail, excellent communication skills, ability to manage priorities and deadlines, and a proactive approach to problem-solving.
- Able to maintain professionalism under pressure in fast-paced environments.
- Proficient in Microsoft Office experience with SAP Docuware is a plus.
Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.
Email Address:
Recruitpedia Pte. Ltd.
EA License No. 19C9682
R24122162 | Lai Chai Li
