Position Summary
The incumbent is responsible for assisting with selling guestrooms, meeting rooms and additional services to companies or groups as needed.
Responsibilities
- Involvement with credit meeting, business travel and tradeshows
- Develop New accounts and servicing of existing account
- To achieve personal sales goal & given KPI
- Handle corporate accounts
- Consolidate and update competitor information and market trends
- Responsible for assisting with selling guestrooms, meeting rooms and additional services as required.
- Duties may include conducting site inspections, soliciting and generating new and repeat business
- Maintaining organization of office files and reports and preparing written correspondence
- Responsibilities also include working with operations staff to ensure a high level of customer satisfaction.
- Providing mentoring and training of junior staff
- Leverages other Sales Office resources and administrative/support staff to achieve personal and team related revenue goals
- Market analysis and implementing a sales & marketing strategy for the purpose of seeking out new business through various industries
- Analyze and research potential business opportunities from competitor Hotels and create a prospect list for targeting
- To actively convert customer enquiries into confirmed sales to develop future and repeat business contributing to the profitability of Hotel
- Handle all inquiries and ensure timely follow up
- Supervision of daily work flow including Proposals and Contracts
- Conduct site tour & discussion with potential clients
- Achievement of budgeted labour costs
- Achievement of budgeted departmental profitability
- Achievement of budgeted room sales Revenue, ADR, Room Nights
Job Requirement/Criterion
- Minimally 3 years Hospitality Sales experience required
- Strong organizational and computer skills required
- Must be able to work independently and simultaneously manage multiple tasks
- Must be outgoing and a proven self-starter
- Able to work under pressure
- Able to communicate fluently
