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. Account Management
Manage assigned customer accounts, respond promptly to sales enquiries, and ensure the correct toolsets and high-quality services are delivered to meet customer requirements-ultimately supporting customers in achieving excellent end-product outcomes and satisfaction.
. Customer Engagement & Business Development
Visit existing customers regularly to strengthen relationships and proactively develop new sales opportunities or new accounts.
. AfterSales Support
Maintain strong aftersales service to ensure ongoing customer satisfaction and successful application of solutions.
. Credit Management
Monitor and maintain customers creditworthiness to support healthy business continuity.
. Market & Competitor Intelligence
Gather and report market trends, customer feedback, and competitor activities to support strategic decisionmaking.
. Sales Administration
Handle daytoday sales administrative duties accurately and efficiently.
. Promotion & Marketing
Promote company equipment and solutions by working closely with Headquarters on marketing activities and campaigns.
. Project Coordination
Liaise with customers on order status and delivery updates to ensure smooth and timely project implementation.
. Sales Target Achievement
Support the Head of Sales Department in achieving annual sales targets.
. RFQ & Proposal Support
Collaborate with Japan Sales Support and the technical team to prepare RFQs, quotations, and proposals that meet customer expectations.
. Cost Management
Maintain costeffective operations within the section to contribute to overall company profitability.
. Order & Payment FollowUp
Monitor purchase orders and follow up closely on payment collection to ensure timely closure of transactions.
. Execution of Management Plans
Implement plans, directives, and responsibilities assigned by higher management to achieve the company's goals and objectives.
Job ID: 140237123