$3000 - $4,000
Mon to Fri 8.30am to 5pm
Woodland Spectrum 2
Job descriptions:
- Oversee end-to-end order management processes, ensuring accuracy and timely fulfilment from order receipt through to delivery.
- Review and validate quotations, sales reports, and contractual documentation prepared by the team to ensure compliance with company standards.
- Liaise closely with production, logistics, and sales teams to optimise delivery schedules and proactively resolve fulfilment issues.
- Act as the primary escalation point for complex customer enquiries, providing professional product guidance and service recovery where required.
- Maintain and audit customer master data and sales databases to ensure data integrity and reporting accuracy.
- Analyse sales data and prepare periodic management reports to support forecasting and decision-making.
- Identify process improvement opportunities and implement best practices to enhance workflow efficiency.
Requirements:
- Diploma or Degree in Business Administration, Sales, or a related field preferred.
- Minimum 2-5 years of relevant experience in sales coordination or order management, preferably in a fast-paced environment.
- Advanced proficiency in Microsoft Office, particularly Excel (e.g., PivotTables, VLOOKUP, data analysis).
- Strong organisational skills with the ability to manage multiple priorities and meet tight deadlines.
- Proven ability to work independently and lead junior team members where required.
Company Name: Nala Employment Pte Ltd | License No.: 16C8302
EA Personnel Name: Tan Zhi Ning
EA Personnel No: R23116671
