About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 130 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.
Senior Regional Director of Sales, APAC
This senior leadership role will oversee and manage all APAC Worldwide Sales Offices and provide strategic leadership support across all segments including Group, Travel Industry, Business Travel, and Wholesale to drive revenue growth for all Four Seasons properties globally.
This role leads a diverse and remote team of Regional Directors and Account Directors based in Japan, Singapore, Hong Kong, Shanghai, Beijing, Sydney, and Mumbai. It will also evaluate opportunities related to deployment, business development, event strategy, and ROI, while working closely with the VP Commercial APAC and SVP Sales.
Overall, the Senior Regional Director of Sales for APAC is responsible for leading sales efforts, driving revenue growth, and maintaining strong customer relationships to achieve business objectives and targets for the region.
This role will be based in the Four Seasons Hotels and Resorts Singapore Corporate Office.
Key Activities/ What You'll Be Doing
Sales Leadership
- Develop and support effective sales strategies for all APAC WSOs by segment
- Support Account Planning and Mapping to grow share from top accounts in Group and TI
- Manage individual and teams achievement to goal
- Review New Business Opportunities and ensure plans are implemented
- Support Regional strategic efforts- such as China Plan- to develop further growth in this key market
Revenue Generation
- Responsible for supporting global segment strategies that will drive net-revenue growth, increase conversion. This includes providing leadership and guidance to WSO leaders and Account Directors to meet annual business planning objectives.
Cross Team Collaboration
- Collaborate with several cross functional teams across the organization to include Data & Analytics, Field Sales, Revenue Management, VPs Commercial, B2B and other regional counterparts
Events
- Execute best in class, on-brand events in region to grow market share and develop new business for the brand with a focus on ROI
- Focus on key segment strategies and target best industries and client to ensure strategic objectives are being met.
Sales Pipeline
- Review and refresh how we monitor sales pipelines, analyze sales metrics and implement tactics to improve sales effectiveness.
Insights
- Share learnings and feedback across the Worldwide Sales Organization to increase our effectiveness
Desired Skills/ Who You Are
- Proven effective leadership skills, particularly in a decentralized environment
- Deep understanding of all sales segments
- Ability to manage teams and drive individual productivity through a combination of technology, personal motivation, and customer insights
- Strong ability to build and maintain customer relationships
- Understands and effectively delivers on the needs of key stakeholders
- Ability to influence sales behaviors and drive performance
- Ability and willingness to understand sales technology, incentive plans, tools, and budgets, while providing clear leadership
- Takes ownership and accountability for initiatives and provides support to teams executing the work
Experience, Education And Professional Qualifications
- Completed undergraduate degree from an accredited university
- 10+ years of experience leading sales ppl in the luxury market; On property experience preferred, demonstrated ability to manage large and complex projects while leading a team; experience in the Asia Pacific market, china specifically
- Willing to travel within the region approx. 50%
