Senior Quality Assurance Executive

We are looking for a detail-oriented and proactive Senior Quality Assurance Executive to join our growing team. You must be someone who thrives in a fast-paced food operations and production environment and is committed to ensuring the highest standards of food quality and safety.

You will be responsible for overseeing quality assurance and food safety processes across our restaurants, ensuring regulatory compliance and driving continuous improvement initiatives. Your responsibilities include but are not limited to:

Job Description:

• Conduct random quality inspections on raw materials and semi-processed food items to ensure compliance with quality and safety standards

• Perform sensory evaluations on new and existing finished products at outlets to verify consistency with quality standards

• Work closely with Procurement and Exec. Chef to evaluate and qualify new ingredients to support new product/dish launches

• Coordinate with Procurement to resolve non-conformance issues for raw materials and follow up on corrective actions

• Work closely with Chefs, Outlet Managers, and Outlet In-Charge to maintain and continuously improve existing quality control procedures

• Develop, review, and implement food quality procedures, standards, and specifications

• Manage food quality related issues collected from customers, lead prompt investigations, and ensure effective resolution of non-conformities

• Establish and implement initiatives to drive quality assurance, food safety compliance, and continuous improvement

• Liaise with Chefs on R&D activities, including developing new dishes and menus for festive seasons and special promotions

• Prepare and standardise SOPs, recipes, and training videos for new products and menu items

• Conduct cost calculation and food costing analysis for new dishes and festive menus to ensure profitability and cost control

• Liaise with Central Kitchen team on production processes, recipes, portion control, and quality consistency

• Support menu planning by reviewing ingredient sourcing, yield, and pricing impact

• Perform ad-hoc duties as assigned

Job Requirements:

• Candidate must possess at least a Degree in Food Science, Food Technology, or a related discipline (or equivalent)

• At least 3 years of relevant working experience in the related field

• Knowledge of food safety and quality management systems such as HACCP, GMP and relevant food regulations

• Strong sense of responsibility, detail-oriented, and able to work independently and as part of a team

• Able to work in a fast-paced environment with good problem-solving and multitasking skills

• Preferably able to start work immediately or within short notice