Job Description

About the Role

We are seeking an experienced and commercially driven Senior Property Manager / Asset Manager to oversee the performance, operations, and strategic management of a premium commercial asset. This role is responsible for ensuring operational excellence, financial performance, tenant satisfaction, compliance, and the successful delivery of asset management objectives.

The successful candidate will lead a team of property professionals while serving as the key liaison between stakeholders, tenants, service providers, and the client.

Key Responsibilities

Property & Asset Management

Oversee the day-to-day management and operational performance of the property.
Develop and implement asset strategies, business plans, and asset enhancement initiatives.
Provide strategic advice to clients on asset operations, building performance, risk management, and capital improvement opportunities.
Ensure all building systems, facilities, and services are maintained to the highest standards.

Financial Management

Prepare and manage annual operating budgets, forecasts, and asset plans.
Monitor financial performance and identify opportunities for cost optimization and operational efficiencies.
Manage billing, collections, financial reporting, and expenditure controls.
Drive achievement of asset plan expenditure and cost-saving targets.

Tenant & Client Relationship Management

Build and maintain strong relationships with tenants and clients.
Develop and implement tenant engagement and retention strategies.
Ensure high levels of client and tenant satisfaction through proactive service delivery.
Manage lease administration, tenancy matters, and fit-out coordination.

Facilities, Maintenance & Compliance

Oversee maintenance, repair works, engineering operations, and statutory compliance.
Ensure compliance with all safety, health, environmental, and regulatory requirements.
Manage risk related to public liability, fire safety, lift safety, essential services, and contractor activities.
Ensure all contractors and service providers operate in accordance with company policies and site requirements.

Capital Projects & Procurement

Identify, evaluate, and recommend capital expenditure projects.
Lead tender processes and contractor procurement activities.
Manage asset enhancement initiatives, fit-out works, and building improvement projects.
Support project commissioning and asset transition activities from construction to operational phases.

Leadership & Team Development

Lead, mentor, and develop a high-performing property management team.
Conduct performance reviews, succession planning, and training initiatives.
Manage team resources and workload allocation to ensure operational effectiveness.
Foster a strong culture of safety, service excellence, and accountability.

Requirements

Degree in Property Management, Real Estate, Facilities Management, Engineering, Business, or a related discipline.
Minimum 8-10 years of experience in commercial property, asset, or facilities management.
Proven experience managing commercial office, mixed-use, retail, or Grade A commercial assets.
Strong knowledge of budgeting, financial reporting, contract management, and capital expenditure planning.
Excellent stakeholder management, communication, and leadership skills.
Experience managing service providers, contractors, and building operations teams.
Familiarity with statutory compliance, workplace safety, and property management best practices.