Senior Project Manager, Group HRIS

Brief Summary:

• Lead enterprise-wide HRIS transformation programmes from initial planning through implementation, stabilisation and operational handover. Drive major initiatives in HR technology, data quality, case management and responsible AI while aligning stakeholders, vendors and senior leadership.

Responsibilities

• Lead the rollout of Case Management and Agentic AI solutions from pilot stage through organisation-wide adoption, with measurable outcomes for service efficiency, user satisfaction and usage. Manage the complete delivery lifecycle for HRIS projects, including business cases, scope, schedules, budgets, quality controls, hypercare and transition to business-as-usual operations. Establish and maintain a consolidated project pipeline, prioritising initiatives and coordinating dependencies, release schedules and resource requirements across multiple entities. Govern project delivery through steering committees, stage gates, risk and issue registers, budget monitoring, benefits tracking and defined escalation procedures. Oversee user acceptance testing, regression testing, data migration and cutover readiness for SAP S/4HANA and SuccessFactors changes. Manage vendors and system integrators, including statements of work, delivery milestones, performance expectations and commercial controls. Collaborate with data, security and technology teams to implement responsible AI practices, including governance guardrails, human oversight, PDPA compliance and auditability. Partner with cross-functional teams to embed new solutions into HR operations and support sustained adoption. Coordinate stakeholders across HR operations, technology teams, institutions and external vendors to ensure effective system integration. Build alignment across competing priorities and lead through influence to achieve programme outcomes. Develop and execute change management plans covering stakeholder analysis, user communications, training and super-user networks. Provide senior leadership with timely, decision-ready updates on delivery status, risks, trade-offs and outcomes. Direct data-cleaning activities to improve the accuracy, consistency and completeness of employee records in SuccessFactors, addressing underlying causes rather than isolated corrections. Establish data governance standards covering ownership, stewardship and accountability by data domain. Track data quality indicators, including error rates, completeness and correction timelines, and sustain improvements after implementation. Coach project teams and promote consistent project management practices across the HRIS function.

Requirements

• Bachelor's degree in Human Resources, Information Systems, Business Administration or a related discipline. At least 10 years of experience in IT or HR technology project or programme management, including a minimum of 5 years delivering HRIS or HCM projects. Demonstrated success managing large-scale, multi-entity HR technology implementations. Strong knowledge of HR operations, data governance, data migration and data quality management. Practical understanding of AI and automation applications, associated risks and control frameworks. Proven ability to manage stakeholders, influence senior decision-makers and resolve competing priorities. Strong analytical and project leadership capabilities. Experience with SAP S/4HANA HCM and SAP SuccessFactors. PMP or an equivalent project management certification. Experience delivering projects using Agile or hybrid methodologies. Experience working in public-sector or multi-institution environments.