To lead and deliver the Distribution Channel Management System & Balanced Scorecard initiatives and system enhancements, ensuring projects are delivered on time, within budget, and in compliance with business, regulatory, and audit requirements, while maintaining operational stability of the system
- Project & Delivery Management
- Own end‑to‑end project delivery including scope, schedule, cost, quality, risks, and dependencies
- Ensure projects and system enhancements meet agreed SLAs, milestones, and business outcomes
- Manage change control, issue resolution, and project re‑baselining where required
- Oversee multiple concurrent initiatives and prioritize delivery across portfolios
- Stakeholder & Vendor Management
- Act as primary point of accountability across business users, IT teams, vendors, and external partners
- Establish effective governance, communication, and escalation mechanisms
- Manage vendor performance, contracts, and deliverables to ensure quality and timeliness
- Risk, Audit & Compliance
- Identify, own, and manage project and operational risks, including regulatory and audit findings
- Ensure system development and delivery comply with internal policies, statutory and regulatory guidelines
- Drive timely resolution of audit issues and risk mitigation actions
- Business & Technology Alignment
- Partner with business stakeholders to define requirements, objectives, and delivery roadmaps
- Translate business needs into executable project plans and system outcomes
- Maintain awareness of regulatory requirements, emerging risks, and technology trends to safeguard the organization proactively.
Qualifications & Certifications
- Degree in Information Technology, Computer Science, or related discipline
- Project Management certification (PMP, CITPM or equivalent) preferred
Experience & Competencies
- At least 7 years of IT experience, with strong experience managing IT projects
- Strong track record in managing business‑critical systems, regulatory‑driven initiatives, and vendor‑led delivery
- Excellent stakeholder management, communication, and leadership skills
- Strong risk mindset with experience handling audit, compliance, and regulatory scrutiny
How You Succeed
- Champion and embody our Core Values in everyday tasks and interactions.
- Demonstrate high level of integrity and accountability.
- Take initiative to drive improvements and embrace change.
- Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
- Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.
Who We Are
Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei. The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of AA- by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia. Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world's most highly-rated banks, with an Aa1 rating from Moody's and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World's Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.
To All Recruitment Agencies
Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.
Work Locations
SG-GE Changi
