Senior Project Executive (Marketing and Event)

About the Role

We are seeking a Senior Marketing Project Executive to lead integrated campaigns and events across regional markets. You will manage projects end-to-end, leverage AI-driven tools to deliver high-impact client experiences.

Your role is to oversee the end‑to‑end delivery of our global rewards program and the management of the event registration platform. You'll ensure operational excellence, drive platform growth, and deliver a seamless user experience across stakeholders worldwide.

Key Responsibilities

• Rewards Program Operations:

o You will work with a team to manage database integrity, participants onboarding, claims processing, reporting, and compliance.

o Support the admin team with workloads allocation and implement process improvements.

o Oversee helpdesk, eDM communications, and timely reporting.

o Manage system access, ensure compliance with data protection regulations.

• Platform Management:

o Define and execute the platform roadmap aligned with business goals.

o Drive product enhancements, integrations, and continuous improvement.

o Monitor platform KPIs (uptime, engagement, transactions) and resolve issues promptly.

o Collaborate with cross‑functional teams (tech, operations, marketing, compliance).

o Onboard new customers, support adoption, and work with sales/marketing to grow platform usage and revenue.

o Handle billing, vendor invoices, and service agreements.

o Mentor new team members and onboard stakeholders to systems and processes.

What We're Looking For

• Strong project management and organizational skills
• Experience in rewards/loyalty programs or SaaS platform management (preferred)
• High attention to detail and data accuracy
• Ability to manage multiple stakeholders across regions
• Excellent communication and problem‑solving skills
• Familiarity with CRM, reporting tools, and web‑based platforms

Requirements

• Degree in Marketing, Communications, Business, or related field
• Minimum 3 years relevant experience in marketing, or events
• Proven project management experience across multiple campaigns/events
• Strong technical skills in marketing platforms, analytics, and project tools
• Hands-on experience with AI applications in marketing workflows
• Excellent communication and organisational skills
• Some overseas travel and occasional weekend work may be required

How to Apply

Please submit your resume and portfolio (if applicable), highlighting relevant campaign and event experience.