Senior Project Analyst (SG Ops and Settlements)

Responsibilities:

• Understand what is important to the businesses or products that operations and settlements team are currently supporting
• Assist with the setup and maintenance of tracking system for identification of process issues/inefficiencies
• Assist with the setup and maintenance of productivity tracking system
• Lead the project lifecycle from initiation to post-implementation review for operational transformation initiatives
• Understand business drivers and ensure projects deliver real business value with excellent operational efficiency
• Actively manage stakeholder relationships and take ownership and is accountable for the full project lifecycle
• Define/manage project scope and evaluate the project requirements with business goal, operational efficiency and feasibility in mind
• Identify and resolve project issues and manages risks
• Control project timescales and resources
• Prepare and maintain project and quality plans and track activities against the plan, providing regular and accurate reports as appropriate
• Manage the change control procedure, gaining agreement for revisions to the project
• Coordinate UAT cycles with operational staff to ensure new systems/processes are fit for purpose
• Escalate project issues as appropriate
• Understand the impact on process, people and technology
• Ensure Quality Control in place and adherence to Project Management processes
• Management and monitoring of Operations and Settlements Team's IT project budget

Requirements:

• Graduated with (Good Honours/First Class/Second Class Upper) Degree in IT, Business Information System or related field
• Minimum 2 years of experience in project management, preferably in IT or system-related projects
• Meticulous and organized, able to be multi-tasked
• Excellent time management, communication and interpersonal skills
• Sense of urgency, attention to details, meticulous & precise
• Good team player, and yet able to work independently when necessary
• Good command of spoken and written English and conversant in Chinese language to liaise with Chinese speaking associates