Senior Product Manager

Responsibilities

1. Achieving Revenue and Profitability Targets

. Own the commercial performance of the Cybersecurity portfolio, including revenue, orders and profitability.

. Develop business plans and financial forecasts, manage product economics and investments, and monitor sales performance and pipeline.

. Identify new growth opportunities across SSE, Zero Trust Branch, AI Security, Cellular Security and other emerging Zero Trust capabilities.

. Work closely with Sales, Product Specialists, Marketing and technology partners to drive customer adoption, pipeline creation, cross-sell and expansion.

. Optimise pricing, commercial models, partner costs and service delivery economics.

. Grow sustainable and recurring managed-service revenue.

2. Formulating Product Strategies and Roadmaps

. Define and execute the product strategy and multi-year roadmap for the Cybersecurity portfolio.

. Align product strategy with business priorities, customer needs, market developments and technology partner capabilities.

. Identify and prioritise opportunities across SSE, Zero Trust Branch, AI Security, Cellular Security and emerging security capabilities.

. Assess customer needs, competitor developments, technology trends and partner roadmaps.

. Determine where should invest, differentiate, partner or develop new capabilities.

. Work with Engineering, Operations, Sales, Marketing and strategic partners to execute the product roadmap.

3. Managing the Entire Product Lifecycle

. Own the end-to-end product and service lifecycle from opportunity identification and business case development through launch, growth, optimisation and retirement.

. Translate technology capabilities into scalable and commercially viable solutions and managed services.

. Define service scope, operating models, pricing, commercial constructs, Statements of Work, service levels and support models.

. Ensure new products are operationally ready and can be effectively sold, delivered and supported at scale.

. Monitor revenue, profitability, pipeline, customer adoption, service performance and customer feedback after launch.

. Manage technology evolution, product dependencies, partner roadmap changes and end-of-life transitions.

4. Driving Go-To-Market (GTM) and Pipeline Generation

. Own and drive the GTM strategy and pipeline development for the Cybersecurity portfolio.

. Identify target customer segments, priority use cases and buyer personas.

. Develop differentiated value propositions, sales plays, messaging, solution collateral and competitive positioning.

. Develop growth opportunities across SSE, Zero Trust Branch, AI Security, Cellular Security and emerging Zero Trust capabilities.

. Identify opportunities to bundle Cybersecurity with connectivity, mobility, cloud and managed services.

. Work with Sales, Marketing, Product Specialists and technology partners on customer workshops, campaigns, industry events and strategic pursuits.

. Monitor pipeline coverage, conversion, customer adoption and competitive activity.

5. Working with Key Technology Partners for Continuous Innovation

. Develop and manage strategic technology partnerships, with particular focus on Zscaler.

. Maintain alignment with partner product strategies, technology roadmaps and emerging capabilities.

. Translate new partner technologies into commercially viable products and managed services.

. Drive co-innovation and joint solution development with strategic partners.

. Combine partner capabilities with strengths in connectivity, mobility, managed services and Cybersecurity operations.

. Manage joint business planning, roadmap alignment, commercial optimisation, sales enablement, pipeline development and joint GTM initiatives.

. Engage emerging technology and ecosystem partners where appropriate to address portfolio gaps and new opportunities.

6. Ensuring Alignment Across Teams

. Act as the central product owner across commercial, technical and operational teams.

. Work closely with Sales, Product Specialists, Engineering, Operations, Service Delivery, Marketing, Commercial, Finance, Legal and strategic partners.

. Establish clear product objectives, priorities, responsibilities, timelines and success measures.

. Coordinate stakeholders throughout the complete product lifecycle.

. Bring together capabilities across Cybersecurity, networking, mobility, cloud and managed services to develop integrated solutions.

. Identify and resolve technical, commercial, operational and organisational dependencies.

. Ensure products are technically viable, commercially competitive, operationally scalable and ready for customer adoption.

7. Monitoring Market Trends and Customer Needs

. Monitor market trends, customer priorities, competitive developments, regulatory changes and emerging technologies.

. Maintain a strong understanding of Zero Trust, SSE/SASE, Zero Trust Branch, AI Security, Cellular and IoT/OT security, cloud security and other emerging Cybersecurity areas.

. Engage enterprise customers, Sales teams, Product Specialists and industry stakeholders to understand changing security requirements and challenges.

. Translate customer and market insights into product requirements, new use cases, differentiated propositions and roadmap priorities.

. Evaluate global Cybersecurity vendors, managed security providers and telecommunications providers to identify competitive opportunities.

. Identify areas where can differentiate by combining Cybersecurity with connectivity, mobility, cloud and managed services.

. Anticipate emerging security challenges and identify new growth opportunities ahead of market demand.

Requirements

. Degree in Cybersecurity, Computer Science, Engineering, Data Science and AI, or equivalent.

. Minimum 3 years of experience in Sales, Pre-Sales, Technical Product Marketing, Technical Business Development, or a related role.

. Experience in Cybersecurity solution design, including AI-assisted threat detection and remediation.

. Experience across different aspects of Cybersecurity, including the use of AI to improve threat detection, response and remediation.

. Experience working in a Cybersecurity Sales, Pre-Sales, Technical Marketing, or Delivery role.

. Zscaler Professional certification or equivalent would be advantageous.

Licence no: 12C6060