Senior Product Manager - Cards

Credit and debit cards are one of the main channels offered by Xendit for merchants to accept online payments. The Xendit Cards team regularly works with banks, card schemes (Visa, MasterCard, JCB), and other key payments partners to build the latest in card processing software for our customers. Xendit processes millions of dollars worth of card transactions monthly, and Cards are often the first payment method which customers look to enable when entering new markets.

We're looking for an Senior Product Manager in the Cards team, to optimise how we're building products to delight customers and grow their businesses. As the Senior Product Manager, you'll be working regularly with the Cards Product Manager and engineers to discover and deliver the cards acceptance features that will increase our customers payment volumes.

This role is a unique opportunity where you will learn and grow at a rapid pace through hands-on experience and one-on-one coaching from senior product leaders.

Outcomes

Your scope focuses on collaborating with the Cards PM in product discovery and reliably delivering features that enhance the credit / debit cards payment experience for all our customers.

To achieve this, you'll need to

1. Obtain a deep understanding of the Cards product - how our systems and services work internally, as well as how the product is used by our customers

2. Work backwards from the desired customer experience to develop new products and improve existing ones

3. Collaborate with Engineering and Design to ideate and build these products and features

4. Comfortably plan and run sprints with engineers using an Agile Scrum methodology

5. Contribute to prioritizing tasks and balancing competing tradeoffs

6. Understand and have strong empathy for our customer needs, conduct user research, and identify opportunities for how we can add value to their businesses

7. Develop compelling business cases, make crisp prioritizations, and design clear success metrics for your initiatives

8. Partner with cross-functional stakeholders such as Sales, Account Management, and Operations while shepherding your projects through the stages of initial conception, launch, and scale

9. Do whatever it takes to make Xendit succeed. Your success is also our success!

You may be a good fit if:

• You have 8+ years of product management experience

• You are a creative product thinker, who can bring a fresh approach to how products can break through and succeed in the marketplace

• You love solving problems and excel at this

• You do whatever it takes to make your product and team successful whether that means writing requirements and user stories, a QA plan or hunting down the root cause of a user's frustration

• You have a mentality of complete ownership of your product. The buck stops with you

• You not only welcome feedback from customers and teammates but you thrive on it

• You are a skilled communicator, can champion a product without authority, and work well with a breadth of stakeholders including engineering, business people, and C-level executives

• You have an analytical mindset, know how to make data-informed decisions, and possess either prior knowledge or willingness to learn SQL