Act as a subject matter expert on assigned cybersecurity products and solutions.
Conduct in-depth technical presentations, demonstrations, and proof-of-concept (POC) exercises for customers and partners.
Highlight key features, benefits, and competitive advantages of the products.
Sales Support:
Collaborate closely with the sales team to identify customers/partners requirements and propose tailored cybersecurity products / or network performance solutions.
Assist in the preparation of proposals, RFPs, and technical documentation.
Provide technical guidance during the sales cycle to ensure successful deal closure.
Support sales to build and maintain strong relationships with key customers/partners, acting as a trusted advisor.
Conduct workshops, training sessions, and webinars to educate customers/partners on assigned cybersecurity products / or network performance solutions.
Market Intelligence:
Stay updated on industry trends, emerging technologies, and competitive landscape.
Maintain in-depth knowledge of assigned product portfolio and competitive landscape.
Collaboration:
Work closely with product management, marketing, and technical support teams to ensure alignment on product roadmaps and go-to-market strategies.
Partner with vendors and technology partners to stay updated on product developments and certifications.
REQUIREMENTS:
Bachelor's or Master's degree in Cybersecurity, Computer Science, Information Technology, or a related field.
Minimum of 3-4 years of product presales experience in cybersecurity and network performance and monitoring solutions.
Strong understanding of cybersecurity products, technologies, and industry standards (e.g., firewalls, EDR, NDR, DLP, etc.) and networking concepts (e.g., TCP/IP, SNMP, NetFlow, SD-WAN, etc.).
Excellent presentation, communication, and interpersonal skills.
Strong problem-solving, communication, and interpersonal skills.
Ability to work in a fast-paced, customer-focused environment.
Customer-focused mindset with a commitment to delivering exceptional service.
DESIRABLES:
Certifications in advanced cybersecurity or networking (e.g., CISSP, CCSP, CCSM, CCNP, CCIE)
Knowledge of ITIL or other service management frameworks.
Experience working in the cybersecurity or managed services industry.