Job description
Our client, a leading organization in the financial services industry, is seeking an experienced Platform Support Engineer to join their growing technology team.
In this role, you'll be responsible for ensuring the stability, performance, and scalability of critical enterprise systems and shared platforms. You'll also have the opportunity to work with modern technologies like Java, Python, Elastic Stack, and cloud-native platforms (AWS/GCP), contributing to continuous system improvement and operational excellence.
Key Responsibilities
Platform Stability & Enhancement
- Ensure system reliability, scalability, and performance through proactive monitoring, troubleshooting, and optimization.
- Collaborate with internal platform teams and vendors to deliver system enhancements and production changes.
Observability & Monitoring
- Develop and enhance observability tools using Elastic, Logstash, and Kibana (ELK Stack).
- Build and maintain dashboards and alerts to detect anomalies and ensure smooth system operations.
Compliance & System Hygiene
- Maintain compliance with company standards, internal controls, and audit requirements.
- Manage regular system patching, vulnerability resolution, and evidence documentation.
Operational & Production Support
- Handle application recovery, testing, and performance validation.
- Provide off-hours or weekend support when necessary to ensure high system availability.
- Troubleshoot and resolve application, performance, and security issues.
Requirements
- Bachelor's degree in Computer Science, Engineering, or related field.
- At least 5 years of experience as a Platform Engineer, System Analyst, or Software Developer.
- Strong hands-on experience with:
- Java, Spring Boot, MySQL, Python
- Cloud platforms such as AWS or GCP - deployment, configuration, monitoring, troubleshooting
- Linux and Windows OS - support, maintenance, and optimization
- Experience with observability tools (Elastic, Logstash, Kibana) is a strong advantage.
- Skilled in scripting (Shell, Python, SQL, PowerShell).
- Excellent communication and problem-solving skills, with a collaborative mindset.
- Willingness to provide after-hours or weekend support as needed.
- Strong focus on reliability, automation, and continuous improvement.
