Senior Operations Specialists support the business to ensure the fleet is ready to be deployed and safe to operate on the roads. Operating a vehicle/conducting field operations is crucial in the role. Communicating between teams and helping to improve utilization of resources. This role will also identify gaps and assist in/ creating processes that improve operations around the globe. While efficiency is crucial, nothing comes before safety and the Senior Operations Specialist is a key team member to uphold this responsibility.
Essential Duties:
- Conduct test case reviews for R&D
- Drive the Autonomous Vehicles for road operations such as manual data collections
- Safely operate the Autonomous Vehicle in autonomous mode, to disengage if necessary
- Asset tracking of drives and ingesting data
- Utilize fleet management tools to support fleet operations
- Be fluent in software applications such as Jira & GSuite
- Utilize command center and support tele-operations
- Conduct field operations to support validation
- Collaborate with engineering teams for reporting of results
- Perform sensor calibration, systems diagnostics and software deployment.
- Test, and validate Autonomous Vehicle electrical and mechanical systems.
- Inspect and maintain equipment using debugging tools such as multimeters, oscilloscopes, Vector CAN analysis software and tools, and PC-based diagnostic software.
- Inspect and maintain autonomous vehicles periodically
- Triage and troubleshoot mechanical/electrical/self-driving system issues and document for issue resolution.
- Work closely with R&D teams to understand new procedures and requirements and provide useful feedback.
- Ability to create and follow SOPs, checklists, and internal service bulletins
- Other duties as assigned
Qualifications:
- Enthusiasm for the AV industry as well as safety/mobility is preferred
- Experience in the automotive industry or a fleet preferred
- Automotive mechanical certifications (e.g. high voltage)
- Hands-on experience with Automotive diagnostics (UDS) systems, OBD tools and automotive networks (CAN, Ethernet).
- Experienced with automotive sensors and networks - such as lidars, radars, cameras, GPS, IMUs, CAN bus, and data networks
- Exemplary organizational and time management skills
- Skilled in Microsoft/G-Suite applications including PowerPoint/Slides, Excel/Sheets, Word/Doc
- Valid Singapore driver's license required to operate the vehicle on Singapore road
- Minimum of at least 3 years of driving experience
Bonus points:
- Experience with an issue-tracking and task management software platform such as JIRA, Polarion and Confluence