Job Description

About the role

We are looking for a proactive and organised Senior Operations Executive (Office) to manage daily office operations and coordinate activities across internal teams. This role works closely with management to ensure smooth workflows, timely follow-up, and effective execution of operational plans.

Key Responsibilities

Manage daily office operations and coordinate operational priorities across departments.
Act as a key point of contact between office teams, warehouse personnel, and drivers to ensure clear communication and timely follow-up.
Coordinate order processing, stock availability, and delivery arrangements with the relevant teams.
Review delivery requirements and support route planning, scheduling, and resource allocation.
Resolve day-to-day operational issues, coordinate corrective actions, and escalate major matters to management.
Coordinate procurement activities, purchasing processes, and vendor communications.
Prepare and review operational reports, documentation, and records to ensure accuracy and completeness.
Monitor outstanding tasks and operational deadlines, ensuring timely completion across teams.
Guide administrative and operations support staff on daily processes and work priorities.
Support management in operational planning and implementing business initiatives.
Identify workflow gaps and implement improvements to strengthen coordination and operational efficiency.
Maintain accurate records and ensure consistent adherence to internal procedures.

Requirements

Degree in any discipline, preferably in Business Administration, Business Management, Supply Chain Management, or a related field.
Proficient in Warehouse Management Systems (WMS), Microsoft Office, Google Workspace and AI tools
Relevant experience in wholesale trade, retail, or FMCG.
Knowledge of delivery route planning and logistics coordination.
Good communication and interpersonal skills, with the ability to coordinate effectively across departments.
Strong organisational, problem-solving, and follow-up skills.
Able to take ownership of tasks, manage competing priorities, and work independently.
Able to work 5.5 days (Mon-Fri 8am to 5pm, Sat 8am to 12pm)