Senior Operations Executive (Logistics & Scheduling)

Job Description

We are an event Audio Visual (AV) equipment rental and production company operating in a fast-paced, execution-driven environment.

This role focuses on managing and controlling daily logistics scheduling, manpower deployment and operational coordination to ensure jobs are executed smoothly.

The position requires someone who is comfortable handling multiple schedules, coordinating operational teams, and responding to real-time operational changes.

This role requires taking ownership of daily operational decisions and resolving issues independently without close supervision.

You will work closely with drivers, AV crew and customer service teams to coordinate daily operations and ensure all jobs are properly prepared and executed.

This role also includes continuous improvement of operational workflows, including identifying inefficiencies, refining SOPs, and supporting operational systems and automation improvements.

Key Responsibilities

• Manage and control daily logistics schedules for equipment delivery, setup and teardown

• Assign crew timings and manpower deployment

• Handle real-time operational issues such as delays, manpower shortages and last-minute changes

• Coordinate between drivers, AV crew and customer service teams

• Ensure operational schedules and manpower planning are accurate

• Review upcoming jobs to ensure readiness

• Plan crew schedules efficiently

• Enforce SOPs and maintain operational discipline

• Identify and improve operational processes

• Support SOP development and system improvements

• Provide occasional on-site supervision when required

Requirements

• Minimum 3 years experience in logistics operations, dispatch, warehouse operations or manpower scheduling

• Experience coordinating drivers, technicians or operational crews

• Strong organisational skills and attention to detail

• Able to manage multiple schedules and priorities

• Able to make decisions during operational changes

• Calm under pressure

• Clear communication skills

• Basic computer skills

This role requires hands-on operational decision-making experience. Candidates with primarily administrative or support-based coordination roles without such experience may not be suitable.

Candidates must be currently eligible to work in Singapore and able to commence employment without requiring work pass sponsorship.

Working Schedule

• 5.5-day work week

• Rest day typically Tuesday

• Weekend operations required

Company Environment

We operate in a fast-moving SME environment focused on execution and operational reliability.

Successful candidates are typically comfortable working directly with drivers and operational teams in a hands-on environment.