We are seeking a proactive and detail-oriented Senior/Operations Executive to support the smooth day-to-day operations of our Home. Working closely with the Operations Manager, you will coordinate with internal departments and external partners to ensure a safe, efficient, and well-maintained environment for our residents and staff.
Key Responsibilities:
(a)Operations & Coordination
- Work with the Operations Manager to coordinate operational matters across departments and with external stakeholders.
- Support daily operational needs of residents and the organisation to ensure seamless service delivery.
(b)Building Maintenance & Facilities Management
- Plan, implement, and oversee preventive maintenance programmes for all facilities, equipment, and systems.
- Schedule and monitor maintenance activities to ensure optimal efficiency, safety, and asset lifespan.
- Track warranties, service schedules, and condition of facilities and equipment.
(c)Vendor & Contract Management
- Manage external vendors and service providers (e.g. pest control, food suppliers, contractors).
- Supervise vendor works to ensure compliance with contractual requirements and health & safety regulations.
- Conduct regular inspections to maintain high standards in maintenance, cleanliness, and food services.
- Monitor contract expiry and renewals, source quotations, and prepare vendor evaluations.
(d)Safety, Security & Workplace Health
- Assist in executing workplace safety, fire safety, and WSH plans.
- Support compliance with relevant safety regulations and organisational policies.
(e)Reporting & Administrative Support
- Prepare operational statistics, reports, and documentation.
- Support contract management and generate monthly reports to monitor expenses, performance, and service quality.
- Contribute to continuous improvement initiatives through data tracking and analysis.
(f)Technology & Continuous Improvement
- Manage IT-related matters and liaise with HQ.
- Identify areas for operational improvement and support innovation initiatives.
- Work with the Operations Manager to resolve operational issues and enhance efficiency.
(g)Other Duties
- Perform other duties as assigned.
- Be prepared to support activities or events outside normal working hours when required.
Job Requirements
- Diploma or Degree in Building Management, Estates Management, Engineering, or equivalent.
- Minimum 2 years experience in operations or facilities management (healthcare setting preferred).
- Experience in a healthcare or eldercare environment is an advantage.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- Strong interpersonal, communication, and organisational skills.
- Good command of spoken and written English.
- Able to work independently and collaboratively in a team.
- Meticulous, proactive, and solution-oriented.
