Handle regular preventive maintenance on the SD-WAN Platform Operations.
Support the expansion, upgrades and rollouts of new network and systems infrastructure involving hardware such as routers, switches, firewalls, virtual appliances, VNFs, network monitoring and management systems.
Support engineering teams on new product/ feature implementation, node deployment, and technical support matters.
Responsible for troubleshooting and timely resolution of faults/issues within the SD-WAN platforms services.
Analyze SD-WAN platforms performance and take proactive actions and preventive measures to monitor and enhance the network performance including software and hardware upgrades, etc.
Prepare statistical reports on network and equipment performance.
Analyzing financial information (e.g. revenues, expenditures and cash management) to ensure all operations are within budget.
Presenting annual budgets to management.
Vendor negotiation and preparation of cost analysis and justifications.
Perform SD-WAN platforms performance analysis.
Proactively engage Engineering teams and recommend courses of actions to prevent incidents that may be caused by performance issues.
Archive prepared reports for future reference of job performance.
Skills for Success:
A Bachelor's degree Electrical / Electronic / Computer Engineering / Computer Science / Information Systems from a recognized institution.
8 years minimum IP network experience
3-5 years experience with SD-WAN systems
Possess expertise with routers and switches installation e.g. Cisco, Juniper, Mellanox, Dell.
Possess expertise with Cisco SD-WAN, VMware VeloCloud SD-WAN, HPE Aruba SilverPeak SD-WAN, Fortinet SD-WAN, FortiSASE etc.
Good understanding of Internet routing protocols and technologies including TCP/IP, BGP, MPLS/VPN.
Knowledge of routers/switches architecture and software upgrade procedure. Good analytical and trouble-shooting skills in the area of technical fault isolation and rectification
Knowledge of hypervisors such as eSXI, Adva, proxmox and KVM.
