Senior Network & Security Lead

• At least 12+ years of experience in Networking and Security field
• Able to provide Level-3 support in troubleshooting and diagnosing faults and issues
• Extensive experience in managing and supporting complex LAN/WAN environments, Cisco Routing & Switching, Wireless Networking, Firewalls, F5 Load Balancers, Infoblox, Fortigate and network infrastructure operations.
• Experience in providing Level 3 technical support, leading network operations teams, managing critical incidents, ensuring SLA compliance, coordinating with customers and service providers, and maintaining high network availability and performance.
• Experience in Network Security & Firewall Management
• Experience in supporting Cisco Routing & Switching infrastructure, including VLANs, Trunking, STP, RSTP, HSRP, GLBP, OSPF, EIGRP, BGP, and MPLS.
• Experience leading network operations teams and supporting Level 1 and Level 2 engineers.
• Ability to work in 24x7 operational environments and manage high-priority technical issues.

Required Technical Skills

• Cisco Routing & Switching.
• LAN/WAN technologies and enterprise connectivity.
• Routing protocols: OSPF, EIGRP, BGP, Static Routing, RIP, and MPLS.
• Switching technologies: VLAN, VTP, STP, RSTP, Trunking, HSRP, and GLBP.
• Enterprise Wireless Networking and Cisco Wi-Fi.
• Network Security: Cisco, and FortiGate.
• F5 Load Balancer: VIP configuration, SSL Offloading, and troubleshooting.
• Infoblox DNS, DHCP, and IP Address Management.
• Network monitoring and troubleshooting tools.
• Knowledge of ITIL processes, incident management, and SLA management.

Preferred Certifications

• Cisco CCNA.
• Cisco CCNP Routing & Switching.
• ITIL Foundation / ITIL 4.