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1) Social Media Marketing
Plan and manage social media content calendars across key platforms.
Work with designers or content creators to produce posts, videos, and reels.
Write and adapt captions to match brand tone and wellness guidelines.
Schedule and publish content regularly across social media channels.
Monitor comments, messages, and engagement, and respond or escalate when needed.
Track performance (reach, engagement) and suggest improvements.
Stay updated on social media trends to improve content and visibility.
Ensure all social media content is accurate, on-brand, and compliant.
2) Digital Marketing
Plan, execute, and optimize paid digital advertising campaigns across Google SEM, SEO, Meta, TikTok, and other relevant channels to drive ROI.
Monitor key marketing metrics (ROI, CTR, engagement), analyze performance, and recommend actionable improvements.
Prepare monthly reports with actionable insights to improve our digital presence.
3) Creative & Marketing Support
Work closely with internal designers on the development and executive of marketing creatives (e.g. posters, banners, flyers, in-clinic materials, advertisements).
Assist with minor design adaptations, content resizing, and layout adjustments where required.
Ensure all creative outputs are aligned with brand guidelines, campaign objectives, and healthcare compliance standards.
Coordinate with external vendors and printers to ensure quality production and timely delivery of materials.
4) Event & Brand Activations
Support brand-related activities, including content & design creation for promotional materials, email marketing, and internal communications.
Support the planning and execution of marketing events, and brand activations - ensuring smooth operations and strong brand presence.
Work closely with designers, outlet managers, and external vendors to support monthly marketing materials, promotions, and campaign execution.
5) Administrative & General Marketing Support
Handle marketing administrative tasks such as voucher tracking, campaign documentation, and report preparation.
Maintain marketing databases including CRM systems, mailing lists, and content libraries.
Support internal communications related to marketing campaigns and promotions.
Assist in organizing marketing assets, files, and documentation for easy access.
Support ad-hoc marketing tasks and projects as assigned by the Manager.
Requirements
Diploma/Degree in Marketing, Business, or a related field.
Minimum of 1 to 3 years of experience in marketing, preferably within the Health & Wellness/TCM industry.
Performance-driven understanding of digital marketing. Familiar with Google PPC, SEO, Meta, and TikTok Ads, including basic setup, optimization, and performance tracking (CTR, conversions, ROI).
A flexible, creative and detail-oriented team player who can manage multiple tasks and deadlines.
Proficient in Microsoft Office/Google Office tools. Knowledge of design software such as Photoshop, Illustrator, Canva and/or video editing tools will be an added advantage.
Enjoy using social media and being updated with the latest digital trends.
Must be able to work independently and also cooperate with the team.
Working on weekends may be required for events (minimal).
Proficient in both written and spoken English and Chinese due to industry.
Job ID: 138351321