Key Responsibilities:
1. Enabling Growth:
- Lead development & execution of THKMC's strategic plans & initiatives to drive growth & enhance competitive advantage.
- Monitor & evaluate continuously the progress of strategic initiatives, adjusting as necessary.
2. Research:
- Conduct comprehensive Social Service and Community Care (SS&CC) sector research, competitor analysis, and sectoral trend assessments to identify opportunities & threats. Understand how this data could be relevant for THKMC services & operations.
3. Data Analytics:
- Analyse data & perform quantitative analysis to glean insights about THKMC client, caregiver, volunteer & corporate partner populations.
- Use data to understand THKMC positioning in SS&CCA sector & recommend improvements.
- Analyse data (including financial statistics, budgets & forecasts), formulate & test hypotheses, and develop models to quantify feasibility of recommended strategic decisions.
- Identify THKMC strategic initiatives and key performance indicators (KPIs).
4. Cross-Functional Collaboration:
- Lead cross-functional teams, internal and external stakeholders to work cohesively towards achieving strategic objectives.
5. Reporting and Communication:
- Track performance of strategic initiatives. Construct & update THKMC Management dashboard for monitoring & reporting KPIs.
- Prepare Strategic Planning and Transformation (SPT) discussion & presentation papers. Partner Secretariat(s) to table SPT presentations & updates of THKMC Management dashboard
- Work with Head (SPRM) to achieve functional objectives & deadlines.
Qualifications
Requirements:
- Bachelor's degree in business or related field. Post-graduate degree or professional certification would be a plus.
- Minimum 12 years experience in management consulting, strategic planning, change management and / or business development, with at least 5 years in leadership roles.
- Proficiency in project management principles to oversee execution of strategic initiatives.
- Conversant with Enterprise Design Thinking & Business Process Re-engineering.
- Good working knowledge of Data Science.
- Strong working knowledge of visualization & collaboration tools. Proficiency in Microsoft Office, Power BI & Tableau.
- Expertise in Change Management.
- Deep understanding of Singapore Social Service and Community Care sector.
- Analytical. Independent problem-solving skills.
- Precision, accuracy & high attention to detail in all aspects of work. Strong stakeholder management & interpersonal skills.
- Strong written & verbal communication skills.
- Able to work autonomously & deliver under tight deadlines.
