Senior Manager, Rewards & People Operations

ADVANCE.AI is a leading AI company that provides digital transformation, fraud prevention, and process automation solutions for enterprise clients. A leader in Artificial Intelligence, risk management and has a global footprint with operations across ASEAN and wider APAC and Latin America it currently partners over 700 enterprise clients across banking, financial services, fintech, payment, retail and e-commerce sectors. ADVANCE.AI has a global footprint across 12 markets in 3 continents.

ADVANCE.AI is part of Advance Intelligence Group, a Series D-backed Tech Unicorn valued at US$2 billion, and also one of the largest independent technology startups based in Singapore. Founded in 2016, the Group has presence across South and Southeast Asia, Latin America and Greater China. The Group is backed by top tier investors SoftBank Vision Fund 2, Warburg Pincus, Northstar,Vision Plus Capital, Gaorong Capital, Pavilion Capital, GSR Ventures and Singapore-based global investor EDBI.

Ranked among LinkedIn's Top 15 Startups in Singapore in 2022 (the third year in a row we've been on the list), we are partners with 700+ enterprise clients across Southeast Asia, South Asia and Mexico in sectors such as banking, financial services, fintech, payment, retail and e-commerce.

Advance Intelligence Group employees are united by a shared vision and purpose: to Advance with Intelligence for a Better Life--for our customers, colleagues and communities.

Our culture is built on values that are core to who we are and what we stand for:

• We foster an INNOVATION mindset
• We achieve results with EFFICIENCY and excellence
• We take pride in the QUALITY of our work
• We uphold INTEGRITY in all we do
• We embrace COLLABORATION to work across business lines and borders
  
  

Role Overview

Lead the company's Rewards and People Operations agenda across markets, combining strategic reward design with strong operational governance. The role covers Total Rewards, sales incentives, long-term incentives, people planning, workforce analytics, and HR Operations, partnering closely with Finance, HR, and business leaders to drive competitive, scalable, and data-driven people decisions.

Key Responsibilities

• Lead the design and evolution of the Total Rewards framework, including salary structures, benchmarking, bonuses, benefits, and reward governance.
• Design and manage SaaS-focused sales commission and incentive programmes, ensuring they are commercially aligned, competitive, and operationally sound.
• Own the long-term incentive programme, including equity grants, vesting, administration, and governance.
• Lead annual salary review, bonus, and people planning cycles with HR, Finance, and business leaders.
• Drive workforce planning, headcount modelling, cost forecasting, and scenario analysis, providing clear insights and recommendations to leadership.
• Oversee HR Operations across markets, ensuring payroll, HR data, compliance, and key people processes are accurate, timely, and scalable.
• Partner on benefits strategy, competitiveness, cost-effectiveness, and renewal decisions.
• Leverage AI and analytics to automate HR processes, improve reporting, and reduce manual work.
  
  

What We're Looking For

• 10–15 years of progressive HR experience, with strong expertise in Compensation & Benefits / Total Rewards.
• Experience in tech/start-up environments; SaaS experience strongly preferred.
• Proven experience designing and managing sales commission and incentive programmes.
• Hands-on experience with long-term incentive / equity programmes, ideally in a start-up or pre-IPO environment.
• Experience with workforce planning, HR Operations, payroll, and compliance across multiple markets.
• Strong analytical skills, attention to detail, and comfort working with sensitive data.
• Strong stakeholder management skills and experience partnering with senior leaders.
• Regional / Southeast Asia HR experience preferred.
• AI-literate and actively using tools such as ChatGPT, Claude, or equivalent to improve HR processes and productivity.