Job Description
FairPrice Group is currently hiring a Senior Manager/Manager to join the Product Governance team under the Omni-channel COE organization.
The Omni-channel COE organization is responsible for delivering seamless, innovative, personalized shopping and dining experiences across all channels, creating unrivaled value for our customers and driving sustainable growth for Fairprice Group. As part of the Product Governance team, you will be working with a team of highly motivated professionals across various functions to oversee the coordination and delivery of large scale Omni initiatives and ensure product teams efficiency to create the best product by governing the product roadmaps to build better.
Job Responsibilities
Product Governance
- Create and maintain governance processes for product and feature releases to production and the public by way of tracking weekly progress and managing new items for consideration and prioritization in the roadmap
- Facilitate and/or drive regular cadences with specific Business Unit and Cross Function stakeholders to communicate overall updates and progress of related digital features/products, new feature requests, prioritization framework
- Facilitate and/or drive roadmap prioritization meetings
- Identify risks to the roadmap and delivery of build and work in timely manner with relevant stakeholders to mitigate and manage these risks
- Work with product management leads to create and maintain knowledge databases
Program Management
- Execute planned initiatives, tracking and providing status updates from start to finish
- Craft workplans and timelines, including gantt charts and process maps
- Collaborate with stakeholders across teams to ensure alignment on goals, objectives and responsibilities
- Identify interdependencies between key tasks and teams
- Identify risks to the project and work in timely manner with relevant stakeholders to mitigate risks
- Create training materials, plan and conduct training as required
- Uphold project governance best practices, including clear documentation and records
Skills And Competencies
Core Skills and Competencies (work-related)
- Possess leadership qualities: manage stakeholder relationships upwards, downwards and with peers
- Effective communication with stakeholders across all levels of the organization for project charter, project updates and roadmap prioritization
- Project management including understanding waterfall, agile and hybrid models and how it best fits a specific project/initiative
- Meticulous with good follow-up skills
- Understand systems integration and system landscape
Generic Skills For Omni COE
- Experience working with product management, product development and user research stakeholders and understand systems integration
Leadership Skills (if Applicable)
- ASPIRE & BUILD: Pioneering new processes and ways of working for Omni initiatives and for Omni COE team
- BRAVE & COURAGEOUS: Identify and communicate risks; work through solutions to mitigate risks
Job Requirements
- At least 6-8 years working experience in the retail industry
- At least 4-5 years of project management experience for an omnichannel products/services, working with business and tech teams
- Degree in business, computer science or equivalent
- Good to have: Project Management Professional (PMP) / Certified Product Manager (CPM) / Certified Scrum Product Owner (CSPO)/ Certified in the Governance of Enterprise IT (CGEIT) or higher
