Senior Manager, Product Development Projects OMS, Asia Pacific

.Manage, control and develop Container Freight Station (CFS) operational activities in accordance with group business strategy and local business environment.
.Assist local management to define and execute operations strategy in relation to CFS strategy.
.Responsible for the MVP (CFS Requirements) rollout within OMS AP
.CFS Tender coordination and cost reductions

Key Responsibilities

Customer

.Support CFS readiness and customer visits within AP
.Lead and support customer visits across Top 20 CFS locations
.Active engagement in business development opportunities with heavy CFS contribution & strong CFS component
.Provide solution for customer requirements and VAS in desired locations & priority markets
.Develop customer relationship with existing customers and identify retention/growth levers
.Identify customers with CFS conversation opportunities and support SCE analysis and turnaround
.Maintain accurate and most up to date customer facing marketing and sales material for CFS
.Support conversion opportunities and turnaround through SCE and IMPAT collaboration

Internal

.Support CFS readiness and customer visits within AP
.Active rollout of MVP service levels across CFS in AP region
.Drive implementation of MVP service levels across Top 20 CFS locations
.Coordinate CFS tender participation with local teams and procurement
.Manage CFS KPI's and active engagement for improvement area
.Deploy & roll out VAS capabilities across the region tied to customer demand
.Support Audit selections and execution
.Conduct regular audits of CFS facilities and oversee audit readiness
.Actively drive profitability increase on purchased services
.Work closely with regional stakeholders on best practice marketing and sales material
.Execute surveys related to CFS footprint and service levels internal and external
.Embed CFS growth targets into annual budget and project plans
.Identify and implement GP improvement actions (e.g. VAS expansion, cost control)
.Negotiate with vendors to improve service quality and margin
.Deploy CFS development initiatives in alignment with IMPAT project governance
.Ensure cross-functional coordination and strong local stakeholder engagement
.Lead structured surveys and performance reviews of providers
.Promote CFS capabilities across BD and sales teams with training and awareness sessions

Experience/Qualification Requirements

.Degree or above in Logistics/Supply Chain or business related
.5 years or above relevant experience in logistics industry
.Knowledge of Asia Pacific freight forwarding, warehousing and logistics business practices
.In-depth know-how of OMS product, policy and procedure with certain knowledge of CFS business trend in market
.Customer orientation, focus on identifying customer needs, act in efficient and friendly manner
.Excellent communication skill and logical and analytical mind
.Good interpersonal, negotiation, presentation and problem-solving skills
.Good team build management
.Creative thinking, good training delivery and program development skill
.Software skill, be good at Microsoft Office applications