Senior Manager, HR Business Partner

About NTUC Health Co-operative Limited

Our purpose is to achieve health for life enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

Job Description

NTUC Health is one of the largest community health and eldercare providers in Singapore. At the Human Resources team, we believe in developing and implementing HR initiatives that influence and support the organizational vision and growth. We partner with our leaders to envision, develop and execute HR strategies to transform the eldercare sector. If you would like to make a difference in the sector, we welcome you to join us as a Human Resources Business Partner.

We are looking for a strategic, high-impact Senior Manager, HR Business Partner to serve as a vital link between our business objectives and our people strategy. In this role, you will be a trusted advisor to senior leadership, leveraging data and deep empathy to build high-performing teams. If you are a seasoned professional who thrives on navigating organizational complexity, coaching leaders through change, and championing a culture of excellence, we want to meet you.

• Partner with Business Units (BU) to align HR strategies with business goals, providing expert consultation on organizational design and workforce planning.
• Spearhead organizational change initiatives, ensuring smooth transitions during restructures, mergers, or shifts in business strategy through proactive communication.
• Actively work with the relevant HR Teams (Talent Management, Learning & Organisation Development, Talent Acquisition, HR Shared Services) to continuously review areas of improvement of HR policies, benefits, programs, and processes
• Collaborate with the Compensation & Benefits team to ensure internal parity and market competitiveness during annual merit cycles and promotional windows.
• Actively participate and lead the review/enhancement of HR operational efficiency and standard operating process
• Collaborate with the relevant HR Teams to deliver the annual HR cycles, initiatives, and strategic projects
• Act as a consultant to managers and employees on complex performance issues, grievances, and conflict resolution, ensuring a fair and consistent approach.
• Provide support in HR matters, including performance management, employment relations, HR processes, and systems
• Provide leadership to the HR Senior/Associates under your care to operationalize HR administration and delivery whilst ensuring consistency across the Company/Business Units and compliance with the local regulatory requirements
• Maintain an in-depth knowledge of legal requirements and labor laws, reducing legal risks and ensuring regulatory compliance across the spectrum of HR activities.
• Utilize People Data to identify trends (attrition, diversity metrics, hiring bottlenecks) and provide actionable insights to business unit heads.

Qualifications

You should:

• Bachelor's degree in Human Resources or a related field
• Possess 8 or more years of experience in HR business partnering or equivalent role
• Have In-depth knowledge of the Employment Act, Human Resource organizational policies, processes, and best practices
• Demonstrate excellent interpersonal and communication skills, both oral and written
• Be able to collaborate with all levels of stakeholders and build a strong rapport with key business stakeholders
• Have a proven track record in delivering people initiatives and contributing to the success of the business
• Display strong organization skills and ability to work under pressure despite competing priorities
• Comfortable working in a fast-paced environment where priorities can shift rapidly.
• Be willing to work at multiple locations/office sites

It would be great if you:

• Have a valid IHRP-SP certification
• Possess experience in the healthcare industry experience