Senior Manager, Employee Engagement & Internal Communications

Responsibilities

Employee Engagement & Insights (40%)
. Lead the regional employee engagement strategy and end-to-end engagement lifecycle (annual survey, pulse, action planning, and follow-through)
. Own and govern Yara's engagement platform (Perceptyx), driving adoption, data integrity, and effective use across the region
. Translate engagement data into clear, actionable insights and priorities for leadership teams
. Drive regional interventions that strengthen YAA's desired culture and leadership expectations
. Advise and challenge senior leaders using data-driven insights to influence decisions and actions
. Drive accountability with country and functional leaders to improve engagement outcomes
. Enable HR and line managers to interpret insights and embed engagement actions into business routines
. Support employer branding efforts by strengthening employee advocacy and aligning internal experience with external positioning
Internal Communications (60%)
. Lead the regional internal communications strategy, ensuring strong alignment between business priorities, transformation agenda, and employee messaging
. Act as a strategic advisor to the YAA people organization and senior leadership team on communication approach, messaging, and employee impact
. Shape and own the regional narrative and campaigns, translating complex business strategies and changes into clear, compelling, and relevant communication for diverse employee audiences
. Proactively identify and chase internal stories across markets, functions, and teams-bringing to life meaningful narratives that reinforce culture, strategy, successes, and employee experience
. Write and develop high-quality content end-to-end, including intranet and social media articles, leadership messages, newsletters, scripts, talking points, FAQs, and multimedia content
. Drive communication planning for key business priorities, transformations, and organizational changes, ensuring clarity, consistency, and timeliness across markets
. Own and continuously evolve the regional communications operating model (channels, cadence, governance, and standards) to improve effectiveness and reach
. Lead key communication moments, including quarterly town halls, leadership forums, and major announcements, ensuring strong engagement and leadership visibility
. Strengthen leadership communication capability, coaching and enabling leaders to communicate with clarity, authenticity, and impact
. Serve as the primary point of contact for global internal communications, ensuring alignment with enterprise messaging while tailoring for regional relevance
. Collaborate with external affairs and communications counterparts across markets to ensure consistency between internal and external narratives
. Oversee and optimize internal communication channels (e.g., town halls, intranet, newsletters), using data and feedback to improve engagement and effectiveness
. Partner with global communications to align on enterprise messaging, while ensuring strong localization for regional relevance
. Define and track communication effectiveness metrics (e.g., reach, engagement, message clarity), using insights to continuously improve communication outcomes

Profile

• 10-15 years of experience in Employee Engagement, Internal Communications, HR, or related fields
• Experience in regional / multi-country environments
• Strong ability to translate insights into practical, business-relevant action
• Experience with employee listening platforms (e.g., Perceptyx, Qualtrics, Peakon) is a must-have
• Experience with Viva Engage, SharePoint sites/pages and M365 ecosystem
• Proven ability to operate at both strategic and executional levels, with a strong bias for action and delivery
• Demonstrated hands-on content creation expertise, including writing, editing, and storytelling for diverse audiences
• Strong stakeholder management and influencing skills with ability to guide and influence HRBPs and line managers
• Ability to work in a fast-paced environment, proactively driving outcomes with minimal direction
• Strong project management skills with the ability to manage multiple deliverables simultaneously
• High level of ownership and accountability for end-to-end delivery and execution
• Ability to balance strategic thinking with hands-on execution
• Excellent communication, storytelling, and writing skills
• Strong business acumen and ability to navigate complexity

Additional Information

This role shapes and drives the employee engagement and internal communications agenda across Africa & Asia (YAA), partnering closely with the People Director and senior leadership team.

It is responsible for internal communications in YAA, ensuring relevant, timely, and engaging messaging that connects employees to business priorities, transformation initiatives, and organizational direction.

Another key responsibility of this role is owning the annual employee engagement survey and translating employee insights into tangible business outcomes, strengthening leadership effectiveness, and building a high-performance, feedback-driven culture.

This position requires a strong balance of strategic thinking and hands-on execution, with a particular emphasis on storytelling, content creation, and delivery excellence.

The role reports directly to the People Director, YAA.

Contact details

Apply no later than