- Monday to Friday Office Hours
- Location: East
The Role:
This role plays a pivotal part in driving top-line growth, develop marketing plans to drive transactions, supporting frontline execution, streamlining business flows, and ensuring a superior customer experience. Planning, strategizing, developing plans and projects to deliver the desired outcomes.
- Lead the development and execution of commercial strategies to drive growth, profitability, and market expansion.
- Manage sales operations, tender processes, and business development activities to achieve revenue and retention targets.
- Design and implement go-to-market plans, promotional campaigns, and new product/service launches.
- Analyze market trends, customer insights, and competitive data to inform strategic decisions.
- Oversee business support functions, ensuring accurate reporting, process governance, and workflow efficiency.
- Drive continuous improvement initiatives in operations, compliance, and performance management.
- Establish and monitor service standards, SLAs, and quality metrics to deliver exceptional customer experiences.
- Lead, coach, and develop a high-performing cross-functional team.
- Collaborate closely with Marketing, Finance, Product, IT, and Operations to ensure alignment and delivery.
- Represent the Commercial function in executive meetings and cross-functional forums.
What are we looking for
- At least 8 years of experience in commercial management, sales leadership, business support, and/or customer service roles.
- Experience in Supply Chain, telecommunications, financial services or healthcare preferred.
- Proven track record of achieving sales targets, leading cross-functional teams, and driving service excellence.
Next Step:
Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.
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Edmund Chung Keng Loon
Registration Number: R1986801
AlwaysHired Pte Ltd
EA Licence No: 24C2293
