Position:
Senior Manager / Assistant Director
Department:
Clinical Governance & Quality (CGQ)
Job Description
Reports to: Deputy Director (CGQ), Assistant Chairman, Medical Board (ACMB, Clinical Quality & Value) and Chairman Medical Board (CMB)
We are seeking an experienced healthcare professional to join our Clinical Governance & Quality department as Assistant Director. This senior role requires a strategic leader who can navigate complex medico-legal matters whilst supporting clinical governance initiatives across our institution.
Job Responsibilities
- Medico-legal Case Management and Legal Affairs
- Lead end-to-end management of medico-legal queries and cases including MHCTA processes, Coroner's Inquiries, medical negligence suits, court proceedings, police investigations, and insurance claims.
- Liaise with hospital legal counsels as the Single-Point-Of-Contact and provide strategic guidance to clinical and administrative stakeholders on medico-legal risk and regulatory implications.
- Clinical Governance & Committee Support
- Lead and supervise team in coordinating secretariat support for key medical committees (Clinical Ethics Committee, Medical Accreditation & Credentialing Committee, Clinical Board, doctors meetings).
- Oversee Medical Officer Posting Exercise (MOPEX) coordination and doctors orientation programmes and supervise staff implementation of Medical Board Work Instructions.
- Regulatory Compliance & Accreditation
- Lead preparation for MOH Hospital Licensing audits whilst supervising staff on hospital-wide accreditation process.
- Oversee the tracking of MHCTA patients transferred to general hospitals, and quarterly unscheduled Visitors Board review of MHCTA patients.
- Stakeholder Engagement & Communication
- Provide supervision and guidance to the CGQ editorial team of CMB's Message (monthly e-publication) and Speak Your Mind feedback platform.
- Oversee the maintenance of up-to-date, accurate clinical governance related information on Intranet and doctors directories.
- General/Other Duties as Assigned
- Perform other duties as assigned by the Assistant Chairman, Medical Board (Clinical Quality & Value) and the Deputy Director of CGQ.
Requirements
Competency
- Strong analytical, problem-solving, and decision-making abilities.
- Superior written and spoken English.
- Ability to work independently and coordinating with diverse stakeholders.
Educational And Professional Requirements
- Degree holder with minimum 10 years in the healthcare sector with at least 5 years in a managerial or supervisory role.
- Demonstrated experience in medico-legal matters (compulsory).
- Proficiency in navigating medico-legal frameworks, incident reporting, and regulatory requirements.
- Prior exposure to clinical governance and/or medical affairs functions, licensing/audit activities and hospital accreditation processes (e.g., JCI) is highly desirable.
About IMH
The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.
