Senior Library Executive / Library Executive, User Services and Spaces, NTU Library

Job Scope

• Provide efficient and high-quality Service Desk services, including After Office Hours (AOH) duties during designated weekday evening and weekend opening hours.
• Assist users with borrowing, returning, and general enquiries in accordance with library policies and procedures.
• Perform collection maintenance activities to ensure library materials remain organised and accessible.
• Operate the Library Management System (LMS) to support day to day library operations.
• Train and guide Student Assistants in carrying out library operational tasks and procedures.
• Monitor library user spaces and report maintenance, cleanliness, and facilities issues.
• Troubleshoot basic library equipment issues and report faults where necessary.
• Perform administrative duties, including staff and Student Assistant rostering, procurement support, and budget tracking.
• Prepare operational statistics and reports as required.
• Support day to day library operations and operational projects as assigned.
• Support workplace safety by carrying out safety related responsibilities.
• Perform other related duties assigned by the reporting officer.

Duration: 1 Year
Location: NTU Library (50 Nanyang Avenue, Blk NS3-03-01, Singapore639798)

Working Arrangement:
Mondays to Thursdays : 8.30 am to 5.45 pm, Friday : 8.30 am to 5.15 pm Lunch : 45 minutes

There will be after-office-hours (AOH) duties to be undertaken as follows:

Weekdays : 2.45pm - 9.45pm (est once a week)

Saturdays : 8.15am - 5.15pm (est once a month)

There are AOH duties on Sundays from 9.15am - 4.30pm, at pre- and during examination period, of which Library colleagues would be informed in advance on the duty roster.

EA License No.: 96C4864

Reg. No.: R22110485 (Shanice Lim Xin Ni)