Senior Laboratory Information System Officer

MAJOR DUTIES & RESPONSIBILITIES

Specific

i. Have a good operating knowledge of laboratory information system, equipment software, and other software used in laboratory.

ii. Optimise information systems to support laboratory team to meet performance indicators.

iii. Assist in the implementation and maintenance of the laboratory information system (LIS), including test reconciliation from various interfaces.

iv. Provide support to all laboratory sections to meet the expected turn-around-time including technical help during IT breakdown and downtime.

v. Ensure that personnel comply with policies, work instructions and guidelines, and work with Head of Clinical Laboratory and reporting officers on disciplinary measures.

vi. Ensure that all incidents regarding IT system are reported, assist in investigation of incidents, and implement corrective and preventive actions.

vii. Maintain laboratory intranet website, dashboard, and in-house development software or applications in good working condition.

viii. Provide training, competency assessment, and supervision of medical laboratory technologists and medical officers (where applicable).

ix. Write and review documents, including policies, work instructions, bench guides and forms.

x. Identify and trouble-shoot major issues, and make decisions on whether escalation to Head of Clinical Laboratory and Head of Service is required.

General

i. Perform duties in a professional manner, commensurate with academic and technical skills and training.

ii. Adhere to laws, regulations, and hospital procedures and policies.

iii. Uphold the visions and practices of Woodlands Health.

iv. Fulfil continuing medical education requirements.

v. Participate in quality improvement programmes.

vi. Perform any other duties as directed by the Head of Clinical Laboratory.

JOB REQUIREMENTS

Education, training and experience

i. Bachelor's degree in computer science or equivalent

ii. Master's degree in Computer science or equivalent

iii. Diploma with relevant experience and competency

iv. Minimum of four years of working in a clinical laboratory, including leadership or supervisory positions

v. Experience in healthcare setting certified by recognised accreditation body

vi. Experience in training and assessment of personnel

vii. Familiar with SQL scripting, data extraction with Oracle database

viii. Experience in writing and implementing policies and work instructions

ix. Experience in Ministry of Health licensing, and CAP, ISO or JCI accreditation processes

x. ASCPi certificate is preferred

Attributes

i. Problem-solving

ii. Multi-tasking

iii. Teamwork

Others

i. Shift work might be required

ii. Exposure to biological and chemical hazards