Senior Laboratory Information System Officer (LISO)

About Us

Woodlands Hospital is a next-generation healthcare system in Singapore, designed from the ground-up to meet the future of care. As a new integrated acute and community hospital with specialist outpatient clinics and innovative care models, we go beyond traditional hospital walls to deliver person-centred, connected, and seamless care. Our mission is to redefine healthcare for a rapidly aging and diverse population, through digital innovation, preventive health, and strong partnerships with the community. With a deep commitment to team-based care, sustainability and health equity, Woodlands Health is not just about treating illness we are building a healthier future for all.

Why This Role Matters

We're looking for a dynamic, futureready Lab Information System (LIS) Officer who is excited to shape how digital ecosystems power modern diagnostics. This is not a routine operational roleit is a unique opportunity to transform how a fast-evolving clinical laboratory leverages data, systems, and technology to deliver faster, smarter, and safer care.

As Woodlands Hospital moves towards the next generation of integrated, techenabled healthcare, we need someone who is ready to reimagine workflows, challenge outdated processes, and optimise digital infrastructure that supports clinical excellence. If you're someone who thrives on innovation, sees problems as opportunities, and is energised by driving impactful change, this role is for you.

What You Will Drive

1. Lead & Elevate Digital Operations

• Manage, optimise, and continuously improve the Laboratory Information System (LIS) and related software tools.
• Drive seamless integration across interfaces, ensuring accurate, real-time data flow.
• Provide hands-on support during system incidents and downtimes to minimise disruption and uphold clinical service standards.
• Maintain and enhance the lab's intranet, dashboards, and in-house digital applications.

2. Strengthen Quality, Safety & Compliance

• Champion digital governance by ensuring all IT-related incidents are reported, investigated, and closed with strong corrective and preventive actions.
• Uphold regulatory and accreditation standards while supporting the Head of Clinical Laboratory with discipline and compliance matters as needed.
• Support ongoing quality improvement initiatives and performance optimisation efforts across laboratory services.

3. Empower People & Build Capability

• Train, mentor, and assess competency for Medical Laboratory Technologists and Medical Officers (where applicable).
• Support documentation excellence by contributing to the development and review of policies, SOPs, bench guides, and forms.
• Partner with laboratory teams to streamline workflows and uphold KPIs.

4. Act with Purpose & Professionalism

• Model high standards of professional practice aligned with laboratory and hospital expectations.
• Uphold the mission and values of Woodlands Health while continuously growing your professional expertise.
• Take on additional responsibilities as directed by the Head of Clinical Laboratory in support of service needs and organisational goals.

What You Bring

Education & Experience

• Bachelor's degree in Computer Science, IT, or equivalent OR Diploma with relevant experience and proven competency.
• 1- 3 years of experience in a clinical laboratory setting is an advantage.
• Experience in accredited healthcare environments (e.g., CAP, ISO15189) is preferred.
• Skilled in SQL scripting and Oraclebased data extraction.
• ASCPi certification is advantageous.

Attributes That Set You Apart

• A problem-solver who brings clarity and structure to complex challenges.
• A multitasker who thrives in dynamic, fastmoving environments.
• A collaborative team player who believes in uplifting others.

Other Information

• Shift work may be required depending on service needs.
• Exposure to biological and chemical hazards necessitates strict adherence to safety protocols.

Why This Role

The Lab Information System Officer plays a pivotal role in elevating the lab's digital capabilities. You will champion system reliability, enhance data flow, improve laboratory performance, and enable clinicians and scientists to deliver timely, accurate results. This is your chance to influence how technology shapes patient carefrom behind the scenes, but with impact felt across the organisation.