Job Responsibilities
- Will be responsible for network related matters, being the point of contact when working with HQ, APAC and vendors.
- Will be responsible for the office IT infrastructure to which wherever located (rotating basis)
- While being the subject matter expert for network, this role is also expected to support other domains of work (desktop, video conferencing, other office equipment), achieving a cross-domain support structure with other team members.
- Will be involved in work supporting 4 offices across Singapore and Brunei.
- Assist the Head of IT in managing and documenting IT processes.
- Assist the Head of IT in regularly reviewing IT process quality.
- Participate in discussions with various departments to meet their business requirements.
- Participate and assist in audit.
- Will be involved in work related to Compliance and Security.
- Able to commit time and achieve delivery for urgent tasks, events and projects.
- Able to lead small to medium scale events and projects.
Job Requirements
- Minimum a diploma in IT or related field.
- Minimum 3 years of Helpdesk support or relevant field experiences.
- Possess basic to intermediate Networking knowledge.
- Possess good knowledge on server room infrastructure and equipment.
- Participated in the full delivery process of projects.
- Has experience in leading, in any form that may be relatable.
- Has experience working with other Business Units on daily operations or projects.
- Able to cite examples from experience on critical thinking for problem solving.
- Strong sense of ownership and urgency.
- Able to commit time for occasional out of hours tasks/projects/incidents handling.
- Able to adapt in a fast-paced environment.
- Patience, resourceful, possess communication and interpersonal skills.
- Proficiency in Mandarin is essential to ensure effective communication with the Chinese-speaking stakeholders, including head office, business counterparts, and customers based in China.
Interested candidates who wish to apply for the advertised position, please click on Apply. We regret that only shortlisted candidates will be notified.
EA License No.: 01C4394 (PERSOL Singapore PTE LTD)
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