Senior Infrastructure - Operations Engineer

The role responsibilities include the following responsibilities but not limited to:

• Manage and maintain SCCM infrastructure and to ensure optimal performance.
• Designs, installs, maintains and upgrades SCCM Current branch environment.
• Planning, modify and implementing SCCM environment as the organizations needs evolve.
• Assist Desktop and packaging team to follow SCCM best practices in managing SCCM collections, application & packages etc.
• Deploy software application and packages on all servers across the enterprise.
• Deploy security patches on all servers and ensure that up to date with latest patches and manage vulnerability remediation for servers.
• Managing SCCM collections, inventory, client agent settings, SQL Queries, SCCM reporting and provide support for operating system deployment.
• Exposure on developing scripts (PowerShell, VBScript, etc.) to automate repetitive tasks and enhance SCCM functionality.
• Maintaining documentation of SCCM configurations, procedures, and best practices.
• Providing training and guidance to IT staff on SCCM usage and best practices.

The above may be revised based on business requirements.

Essential Technical Requirements:

• At least 8-10 years experience working in an IT services organization.
• At least 6-8 years hands-on experience as SCCM administrator in large scale environment.
• Managing and monitoring SCCM infrastructure.
• Strong understanding of SCCM architecture and its components.
• Packaging and deploying applications.
• Good knowledge on SCCM SQL queries, PowerShell scripting.
• Good knowledge on SCCM Cloud Management gateway and Co-management.
• At least 3 years hands-on experience in Windows Server administration, patching and vulnerability remediation.
• Knowledge of ITIL Incident, problem, change management processes.
• Experience in working with global teams.

Any additional technical skills that business needs will be an added advantage.

Educational Qualification:

• Diploma or bachelor s degree