About This Role
(This role is based in Malaysia, Petaling Jaya )
The Senior Analyst Cyber Security Incident Response is responsible for monitoring, detecting, and analysing cybersecurity incidents through the Security Operations Centre (SOC) platform. The role supports the end-to-end incident lifecycle including triage, investigation, containment, and closure ensuring timely response to security events and maintaining StarHub's cyber resilience. This role acts as the Level 2 (L2) Incident Responder, bridging SOC analysts and Incident Response management by performing deep technical analysis and coordinating with internal teams for resolution.
Responsibilities
- Monitor alerts generated from the SOC/SIEM and perform initial to intermediate-level investigations.
- Review and validate security events from multiple log sources and identify legitimate threats.
- Perform deep-dive investigations for incidents involving malware, phishing, insider threats, and cloud breaches.
- Assist in detection rule creation and tuning under the guidance of senior incident responders.
- Use frameworks like MITRE ATT&CK for mapping and improving detection quality.
- Conduct threat hunting using Elastic Stack and related tools.
- Collaborate with MSSP, CSIRT, and IT infrastructure teams to ensure timely incident handling.
- Support incident response reporting, evidence collection, and documentation for compliance and audit.
- Contribute to automation opportunities in detection and response workflows.
- Participate in training sessions, simulations, and tabletop exercises to enhance readiness .
- Responsible for the log source onboarding and managing the continuous logs availability on the SIEM platform.
Qualifications
- 23 years of experience in a SOC or Incident Response (L2) environment.
- Intermediate hands-on experience with SIEM platforms (Elastic Stack preferred).
- Exposure to incident triage, malware analysis, phishing response, and log correlation.
- Strong understanding of use case creation and MITRE ATT&CK framework mapping.
- Demonstrated ability to analyze complex alerts and distinguish false positives from true incidents.
- Familiarity with security tools such as EDR, NDR, Cyber security tools and threat intelligence platforms.
- Good communication and documentation skills for stakeholder updates.
- Certifications such as CEH, CompTIA Security+, GCIA, or Elastic Certified Analyst preferred.
